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My Auto Import Center - Audi Nissan Toyota Volkswagen

Muskegon, MI

4.6
4,718 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 E Sternberg

Muskegon, MI

49444

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Showing 4,718 reviews

October 27, 2021

Friendly service with excellent quality of care... I'm required to write at least 15 words More

by Dontshareinfo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Six
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for your support!

October 27, 2021

This is our fifth purchase through this dealership. We have been more than satisfied with every aspect of the My Auto organization! More

by tlkuyt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Childress
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shadric Hawley
Oct 28, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you so much for continuing to give us the opportunity to earn your business!

October 27, 2021

Very good. G g g g g h g h h h h h h More

by goodnolou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for your support!

October 27, 2021

I went in for the October oil change special. Nothing in the email states restrictions. So when paying I was told how much it was and I thought well that seems a bit low for semi synthetic. It’s been a wh More

by BRENDAB516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ella Randall
Nov 16, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

I am sorry to hear that you had less than an exceptional experience when utilizing a oil change coupon. Unfortunately I am having trouble locating you in our system with the information that I have available. I spoke with my Service Manager, Jim Pruitt, and he would like to speak with you regarding your experience. Please reach out to Jim directly at 231.799.2886.

October 26, 2021

excellent service. always in and out ahead of schedule. staff is very friendly and highly efficient. i drive 2 hours round trip just for service. More

by Steve Sirt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Six
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for taking the time to share your experience with everyone!

October 26, 2021

My initial inquiry was responded to quickly and the salesperson was very informative and to the point More

by dmclaugh69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Vogel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bekah Wehman
Oct 27, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for sharing your experience with everyone!

October 26, 2021

I was very pleased with my experience. I felt like everyone was there to work for me and make my purchasing experience the best they could. More

by pierce.mindi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bekah Wehman, Will Smith, Eric Nelson
Oct 27, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for giving us the opportunity to earn your business! Enjoy your new ride!

October 26, 2021

Larry and his team in the Toyota department are outstanding. They beat the other local shops on pricing and the service is top notch! They updated me real time with my service via text and were ver More

by NATE.CROSSWAIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Ryan
Oct 27, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Nate, thank you so much for taking the time to share your experience with everyone!

October 26, 2021

Service and attention to detail is superb. Carwash is lacking a bit though. Car still retained big and road debris More

by kemsancor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Childress
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve in sales
Oct 27, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for taking the time to share your experience with everyone! I am sorry our free car wash did not exceed your expectations. I have spoken with the service manager regarding your issues and we will look to adjust our process to spend more time on washing vehicles in the future.

October 26, 2021

Great service but felt a bit rushed with any questions I had. Therefore, o did not ask several questions that I have. More

by llasmith67
Recommend Dealer
Yes
Employees Worked With
Sam Six
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for sharing your experience with us! I am sorry you felt so rushed that you couldn't ask questions regarding your vehicle. Please reach out to us anytime at 231.799.2886 and we would be happy to address any questions you may have.

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