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My Auto Import Center - Audi Nissan Toyota Volkswagen

Muskegon, MI

Overview
Employees
Reviews
Vehicles
4.6
4,718 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 E Sternberg

Muskegon, MI

49444

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Showing 4,718 reviews

October 13, 2021

The staff was so helpful and were able to get me into the car that I wanted. We will definitely come here first next time we need a new vehicle! More

by annidonald
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Regan Taylor, Eric Nelson
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Oct 14, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for sharing your experience!

October 13, 2021

Everything was free. Tire rotation due to gift of cost and inspection. Fast service and helpful staff. More

by TLJSTEWART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t know the names.
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Oct 14, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the kind review and for donating to our coat drive!

October 13, 2021

it was okay when i got to the fee for rotation of tires. a free oil change for life is not true. it really cost 29.99. because you recommend a tire rotation every time you get an oil change. More

by gmbarnett111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byrd Harderman Jr
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Oct 14, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

I am sorry that your experience was less than exceptional. If you would like to reach out to our service manager, Javid, he would be glad to answer or discuss any questions and concerns that you have. His contact email is jzahir@themyautogroup.com

October 13, 2021

Very friendly. Explained what needed to be fixed well. Was done in a timely manner. More

by nkj3719
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Larry Ryan, Glory Abiertas, Jeremy Bliss
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Oct 18, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for giving us the opportunity to earn your service business!

October 13, 2021

Excellent and prompt service. Very impressed with the quality of the work done and the kindness of those I interacted with. More

by REHORTON115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ella Randall
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Oct 18, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for taking the time to share your experience with everyone!

October 12, 2021

Very professional and fast service. I would recommend this place to my friends. Thank you More

by julie.jurkas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Mattice, Ella Randall
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Oct 13, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the kind review, Julie!

October 12, 2021

We were very happy with the level of communication we received, given how difficult it is to get a car right now! More

by shercula
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wiedenhoeft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bekah Wehman, Shadric Hawley, Eric Nelson
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Oct 13, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for sharing your experience with everyone!

October 12, 2021

You made my service day enjoyable. The service car really helped this experience. The people were upbeat. More

by dandoctor1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Ryan
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Oct 13, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We are glad that your experience in our service center was great! Thank you for allowing us to earn your business!

October 12, 2021

They were spot on with estimating the time I would have to wait for my car to be finished. Super quick & professional. More

by emily.beresford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ella Randall
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Oct 13, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the kind review and for sharing your experience!

October 11, 2021

My Imports is the best auto dealership we have ever had the privilege to experience and we have traveled many many places and made contact with multiple dealerships and we always expect the same care conce More

by velda.flier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wiedenhoeft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byrd Harderman Jr, Glory Abiertas
Report | Print
Oct 11, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the kind review! I hope that we continue to earn your business in the future!

Nov 02, 2021 -

velda.flier responded

Dear My Imports Family, It is truly a privilege to be given opportunity to boast about you all. We can’t say enough good about every contact we have with you and look forward to years to come. God’s Word says “to give honor to whom honor is due” and that would be you. Our ministry takes us all over the US in many areas with rough terrain. Larry, the Service Manager told us, our Tacoma will take us anywhere we need or want to go and never leave us stranded and he was so right. We can’t begin to tell you what it’s been through and pulls through every time. Therefore, not only is your service impeccable, you have a truck to which few if any compare. We’ll never go anywhere else. No matter where we are in the country we will always come home to My Imports for any and all of our auto needs. We love you guys and all you do for us. God bless you and thank you from the bottom of our hearts!

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