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My Auto Import Center - Audi Nissan Toyota Volkswagen

Muskegon, MI

4.6
4,718 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 E Sternberg

Muskegon, MI

49444

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Showing 4,718 reviews

September 28, 2021

Great service, work completed on time and within the estimate. Fast, friendly check-in and good communication throughout the process. More

by JimInMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Parts Depart, especially Paul. , Taylor Briggs
Sep 28, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Jim, thank you so much for sharing your recent experience in our service center with everyone!

September 28, 2021

This is a great place for service! I have been highly satisfied with all my visits. More

by brookeotto01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Six
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for continuing to give us the opportunity to earn your service business!

September 28, 2021

Friendly and fast service was performed. She explained what was done and what service was suggested More

by MARIESPADORCIA
Recommend Dealer
Yes
Employees Worked With
I don’t know who waited on me or who performed the service.
Sep 28, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for giving us the opportunity to earn your service business!

September 28, 2021

Quick service for a oil change and tire rotation. Good popcorn! Most seating comfortable. A few overstuffed sofas uncomfortable. Felt like I sank to the floor. More

by gverrierwhec722
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the kind review! Glad you had a great visit!

September 27, 2021

This dealership is very helpful, friendly staff, knowledgeable and clean! I would recommend this dealership to others! More

by taylorbets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for giving Olivia and our entire Service Team the opportunity to earn your business!

September 27, 2021

Repairs were timely and organized. Everything was done with my comfort in mind. Happy with my service. More

by pogo30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glory Abiertas
Sep 28, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for taking the time to share your experience with everyone!

September 25, 2021

Dennis is the gentleman to help you get into the right vehicle. Friendly, not overbearing, and knowledgeable about the vehicles he sells. More

by ArtistBee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Vogel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for giving Dennis the opportunity to earn your business!

September 25, 2021

Charge too much. I do not know names of any employees who may have serviced my vehicle. I got price for 4 new tires (buy 3, get one for $1.00). The quoted price was about $500.00 more than a price quoted for More

by JRKROLL07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Read my comments
Oct 12, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

I apologize that your last visit was less than exceptional. Regarding the tire prices, a great person to reach out to is Javid, our Service Manager. His email is jzahir@themyautogroup.com, he would be glad to speak with you!

September 25, 2021

Fast service friendly people and a very pleasant waiting area, thank you. x o x o More

by ALEXRPICARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pruitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Kreuter
Sep 28, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for giving us the opportunity to earn your business!

September 24, 2021

My Auto Import Service center is absolutely the best! Quite simply your service department is the reason we purchased our Subaru here, and will be our go to dealer from now on. More

by MEKEEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
Sep 24, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We hope that you are enjoying your Subaru! We appreciate your business!

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