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My Auto Import Center - Audi Nissan Toyota Volkswagen

Muskegon, MI

4.6
4,718 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 E Sternberg

Muskegon, MI

49444

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Showing 4,718 reviews

August 27, 2021

Both Charlie and Will made the sale so easy and convenient. We love our car and had a wonderful first experience at My Auto Imports! More

by jpatten1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charlie Knapp, Will Smith
Aug 30, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for taking the time to share your experience with everyone!

August 27, 2021

AnDre' made the buying process painless. We picked out the vehicle, took for a test drive, loved the car, was approved for the loan and picked up the vehicle same day! They even installed a factory hitch More

by mbidesigns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AnDre' Coffee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Geesaman
Aug 30, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you so much for taking the time to share your experience with everyone!

August 26, 2021

Always on top of things, always keeps me informed on what’s going on, what needs to be done, any unforeseen issues and resolution…Fantastic More

by LYNMIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byrd Harderman Jr
Aug 30, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for continuing to give Byrd the opportunity to earn your service business!

August 26, 2021

My "Go-to" dealership for service and sales! Have been dealing with them for years. I am always treated with respect and I appreciate the honesty when it comes to repairs. It's obvious that customer ser More

by billfillmore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gongalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byrd Harderman Jr, Larry Ryan, Jacob Grace
Aug 30, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you so much for continuing to give our team the opportunity to earn your business!

August 26, 2021

Mike is phenomenal! Truly went above and beyond. We definitely will be recommending your services going forward. Thank you for all the help! Great experience overall. More

by Davisn2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Warren (5 stars)
Aug 30, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for taking the time to share your experience with everyone!

August 26, 2021

I experienced impeccable service at My Auto Imports Subaru. The young man who met me at my car was friendly, upbeat, energetic and so smiley! The waiting room is spacious and pleasant. The service on More

by SweetRooAnne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Six
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for taking the time to share your experience with our Subaru of Muskegon Service Team with everyone!

August 24, 2021

Tip-of-the-hat to your salesman, Roy Van Liere. We were driving from several hours out of town and had scheduled an appointment, weeks ahead, to look at a vehicle with Roy for late in the day on a Friday. More

by kirk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Van Liere
Aug 24, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the kind review and we are sorry that your most recent visit did not both meet and exceed your expectations. We do appreciate you trusting our team with your business!

August 24, 2021

Steve was extremely helpful. He gave me good information on how to get a new car when new cars are hard to find. I reserved one that was already being shipped to the dealership. It was exactly what I wanted More

by KFK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Devries
Aug 24, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five-star review! We are delighted to hear you were given exceptional customer service from our Sales Specialist, Steve Devries. Thank you for your loyalty, your patience and for trusting The My Auto Group and My Subaru of Muskegon with your business!

August 24, 2021

They give great service. But this is the 2nd time they did not re-set the warning devises, which I depend on. I do definitely appreciate the free car wash that was offered. More

by PINKPUPPY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the kind review! We are very sorry to hear you had a less than perfect visit with our service department. Management has been notified and we look to improve during your next visit. Thank you for trusting The My Auto Group and My Subaru of Muskegon with your business!

August 24, 2021

Pleased with the offer of free alignment check and free multipoint inspection. Our only problem was a lack of communication when the work was completed. More

by RONMATTHEWSFRC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the names of the emp p ones who greeted me or finished my visit
Aug 30, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for giving our team the opportunity to earn your business!

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