Back

My Auto Import Center - Audi Nissan Toyota Volkswagen

Muskegon, MI

4.6
4,718 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
Contact Dealership

1860 E Sternberg

Muskegon, MI

49444

Directions

By Type

Showing 4,718 reviews

June 28, 2021

This was my first time going in and buying a car, and Mr. Shadric Hawley was kind, compassionate and considerate every step of the way! More

by SA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Brown, Shadric Hawley
Jun 28, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the kind review. We are happy to hear you had a great experience with our Sales Specialist, Shadric Hawley. We hope to earn a perfect rating during your next visit. Thank you for trusting us with your business!

June 27, 2021

Steve was really great! He kept me up to date and always got answers to my questions. Buying a car has always been such a headache in the past and this whole process with MyAuto was pretty painless! Overall More

by AlliG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bekah Wehman, Steve Devries
Aug 02, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five-star review! We love hearing you were given exceptional customer service from our Sales Specialist, Steve Devries. Shopping for a vehicle should be painless and fun. Thank you for trusting The My Auto Group and My Subaru of Muskegon with your business.

June 27, 2021

We were impressed with all the pleasant staff at your Toyota dealership. The oil change was quick and the popcorn was delicious. Everyone enjoyed our dog, too. Alex was well informed about Hybrids. When More

by Judy.groom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Wiedenhoeft
Aug 02, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five-star review! We love hearing you were given exceptional customer service from our team and that your enjoyed our dealership's amenities. Thank you for trusting The My Auto Group with your Toyota Rav4 and with your business.

June 27, 2021

The work we have had done has been professional, on time, and top notch. We are very satisfied. More

by Johnhkramer526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice, Byrd Harderman Jr
Aug 02, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the kind review. We love hearing you were given top-notch customer service. Thank you for trusting The My Auto Group and My Subaru of Muskegon with your business.

June 26, 2021

Excellent customer service. Marshall was very helpful and was able to answer any question we had. He was very professional. Would recommend to friends and family. More

by Balcomla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Ireland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marshal Hatley
Aug 02, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the kind review. We love hearing you were given exceptional customer service from our Sales Specialist, Marshal Hatley. Thank you for trusting The My Auto Group and My Subaru of Muskegon with your business.

June 26, 2021

Seems the techs are under qualified and struggled with the repairs. My Toyota went back 3 times. They stuck with it until complete. More

by Rob
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Beth Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Bliss, Byrd Harderman Jr, Larry Ryan
Jun 26, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Rob, I sincerely apologize that this was your experience. I would like the opportunity to discuss this with you. Would you mind sending your contact info to jzahir@themyautogroup.com so that I may reach out to you.

June 26, 2021

We had a great experience. Steve was easy to work with We had a great experience. Steve was easy to work with and the finance department found us the best interest rate for our used vehicle. More

by ladyhagg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Devries
Aug 02, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five-star review. We love hearing you were given exceptional customer service from Sales Specialist, Steve Devries. Thank you for trusting The My Auto Group and My Subaru of Muskegon with your business.

June 25, 2021

My 86 year old father had a recall. Come to find he basically needed a new vehicle. Taylor from service and Roy from sales as well as the sales manager Dan made it happen! They were kind and considera More

by denisemuchna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Nissan Service, Roy Van Liere
Jun 25, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the kind review. We are very sorry to hear you were not 100% satisfied with your most recent experience at our dealership. We are happy that you felt we were kind and considerate and that you felt we listened to you. We hope to earn a perfect rating during your next visit. Thank you for trusting our team at The My Auto Group with both your business.

June 25, 2021

Had a great experience. Hannah is a very knowledgeable technician. More

by SHAYLIN0302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah, Heather Mattice
Jun 25, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five-star review! We love hearing you were given exceptional customer service during your most recent visit to our My Subaru of Muskegon Service Department. Thank you for trusting The My Auto Group and My Subaru of Muskegon with your business!

June 25, 2021

Great service department. Everything was done in a timely manner and I was kept informed on what needed to be done and how much it would cost . More

by JHELSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Kreuter, Heather Mattice
Jun 25, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five-star review! We love hearing you were 100% satisfied with your most recent visit to My Subaru of Muskegon and with your Service Advisor, Heather Mattice. Thank you for trusting The My Auto Group and My Subaru of Muskegon with your business!

...
175
...