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My Auto Import Center - Audi Nissan Toyota Volkswagen

Muskegon, MI

4.6
4,718 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 E Sternberg

Muskegon, MI

49444

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Showing 4,718 reviews

June 24, 2021

Excellent service and very cordial and respectful as well as informative and helpful More

by karen.smith1954
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bekah Wehman, Shadric Hawley
Jun 25, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five-star review! We love hearing you were given exceptional customer service during your most recent visit to our dealership. Thank you for trusting The My Auto Group and My Subaru of Muskegon with your business!

Jun 25, 2021 -

karen.smith1954 responded

Great experience.

June 23, 2021

I had a great experience with Will Smith at Mi Auto Imports. Everything was well communicated and pleasant. More

by loriannthor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Childress
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Smith
Jun 23, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five-star review! We love hearing you were given excellent customer service from our Sales Specialist, Will Smith. We appreciate you trusting The My Auto Group team with your business!

June 22, 2021

Getting my car serviced has always been a hassle, until I started going to My Auto Import Center.The entire crew is always professional and courteous. Thank you My Auto Import for consistently making my serv More

by VONSTNBRTH
Recommend Dealer
Yes
Employees Worked With
Eric Nash
Jun 23, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five-star review! We appreciate your kind words regarding our My Auto Import Service Team. We love hearing you were given exceptional customer service. Thank you for trusting The My Auto Group and My Subaru of Muskegon with your business!

June 22, 2021

Eric was friendly and knowledgeable. It was a great experience More

by herbmillerfarm
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bekah Wehman, Eric Nelson
Jun 23, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five-star review! We appreciate your kind words regarding our Sales Specialist, Eric Nelson. We love hearing you were given exceptional customer service. Thank you for trusting The My Auto Group and My Subaru of Muskegon with your business!

June 21, 2021

The indicator light suggested I had a soft tire.. It appeared to be driven safely which I did to return to Muskegon, Beth at My Import was extremely helpful. She said no techs were available but found s More

by MOONEYS
Recommend Dealer
Yes
Employees Worked With
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five-star review! We love hearing you were given exceptional customer service. Thank you for trusting The My Auto Group and My Subaru of Muskegon with your business!

June 21, 2021

Very helpful in finding us a new Sienna, and being willing to negotiate an acceptable price. Appreciate the friendliness of all the employees as well! More

by ratledge71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Stafford
Jun 23, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five-star review! We love hearing you were given exceptional customer service from our Sales Specialist, Josh Stafford. Thank you for trusting The My Auto Group and My Subaru of Muskegon with your business!

June 21, 2021

Josh was awesome!!! Would definitely recommend friends and family!!! Had a great experience with Josh!!! Thanks Josh!!! More

by rattanakviseth.yim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Stafford
Jun 23, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five-star review! We love hearing you were given exceptional customer service from our Sales Specialist, Josh Stafford. Thank you for trusting The My Auto Group and My Subaru of Muskegon with your business!

June 20, 2021

I was disappointed in the number of times I complained about a vibration from the rear end. The service technicians said it was the tires but, rotating the tires didn’t change the location of the vibratio More

by PFD1790
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Kreuter
Jun 24, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We are very sorry to hear you were not 100% satisfied with your most recent experience at our dealership. Please contact our Service Director, Javid Zahir via email at jzahir@themyautogroup.com or Assistant Service Director, Jim Pruitt at jpruitt@themyautogroup.com so we may remedy this situation. We look forward to hearing from you.

June 20, 2021

Service personnel were fine, but the car with the rattle in the roof area and a window that doesn1't always stay rolled up are a problem. Subaru could not fix the problems. Probably buy a different brand, More

by BIL.ROS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heather Mattice
Jun 24, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We are very sorry to hear you were not 100% satisfied with your most recent experience at our dealership. Please contact our Service Director, Javid Zahir via email at jzahir@themyautogroup.com or Assistant Service Director, Jim Pruitt at jpruitt@themyautogroup.com so we may remedy this situation. We look forward to hearing from you.

June 20, 2021

I am always pleased with the professionalism of everyone I work with! The quality of service has been exceptional each time I have had this dealer work on my car. More

by BETHELIGHT3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Brown
Aug 02, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the kind review. We love hearing you were given exceptional customer service and that our team was professional. Thank you for trusting The My Auto Group and My Subaru of Muskegon with your business.

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