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My Auto Import Center - Audi Nissan Toyota Volkswagen
Muskegon, MI
4,725 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020!
With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it!
My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,725 reviews
March 09, 2021
Awesome experience. In the past when I have gotten my oil changed I had to wait up to an hour for the service to be done. Making an appointment online this time, when I got there the technician was standing changed I had to wait up to an hour for the service to be done. Making an appointment online this time, when I got there the technician was standing there waiting for us and had the oil changed in less than a half hour. More
by FBTRIMBUR
Verified CustomerEmployees Worked With
Byrd Harderman Jr
March 09, 2021
Sales staff was friendly and did not pressure. One recommendation I would make spend more time going over all the technology, they helped with phone and few questions I had but when I got home I found recommendation I would make spend more time going over all the technology, they helped with phone and few questions I had but when I got home I found there was more I did not know and the manuals are huge. Also there were things I thought I had which I found I did not, my bad. More
by lewis7764
Employees Worked With
March 08, 2021
Professional & attentive.Fully explained service work Professional & attentive. Fully explained service work required and timeline for completion. A slight delay in completing service was advised by a f Professional & attentive. Fully explained service work required and timeline for completion. A slight delay in completing service was advised by a friendly phone call, which was appreciated. More
by RGEORGE20
Employees Worked With
Heather Mattice, Eric Nash
March 08, 2021
I've now bought 2 vehicles from Katie and each time she has gone above and beyond to make my experience great! She works with you to make sure the vehicle you leave with is at a fair price and meets your has gone above and beyond to make my experience great! She works with you to make sure the vehicle you leave with is at a fair price and meets your needs. I'll be reaching out to Katie first for my next Subaru purchase. More
by jimjurmu
Employees Worked With
Katie Brown
March 07, 2021
Welcoming and friendly. Kept me updated as to stage of repairs. Car cleaner at finish than when arrived. Gave quote for when near future needs necessary. Comfortable waiting area. repairs. Car cleaner at finish than when arrived. Gave quote for when near future needs necessary. Comfortable waiting area. More
by Karen
Employees Worked With
Larry Ryan
March 07, 2021
Excellent attention to detail w/ vehicle maintenance. Customer service was provided by the whole VW Service Team. Sensitive to my circumstances to having vehicle attended to in prompt mann maintenance. Customer service was provided by the whole VW Service Team. Sensitive to my circumstances to having vehicle attended to in prompt manner & back on the road. What a difference it makes when you receive excellent customer service, communication & pride of their positions within the service department. From calling in to be scheduled in an emergency circumstance, scheduled appointment, loaner vehicle & communication through out the service, I would highly recommend the Service Department. Each one in their position made it very comforting to know they were working on the issue, completing all necessary documents, providing comfort during a sensitive visit to the area & getting the vehicle back on the road w/ confidence. Thank you all. More
by VW Crain Family
March 06, 2021
Rob was well informed and easy to talk to. He was attentive to our questions and concerns. He helped us understand the bells and whistles of our new Highlander. I will recommend Rob to anyone searchi attentive to our questions and concerns. He helped us understand the bells and whistles of our new Highlander. I will recommend Rob to anyone searching for a vehicle. More
by brycin01
Employees Worked With
Rob Gould
March 05, 2021
Everyone here was great but Rob was awesome! He was super helpful and made us feel so welcome and comfortable! I suggest everyone check out My auto imports and do business with Rob! helpful and made us feel so welcome and comfortable! I suggest everyone check out My auto imports and do business with Rob! More
by Savannah
Employees Worked With
Rob Gould, Jacob Childress, Steve Stepanek
March 05, 2021
Great overall experience Worked with Jacob Grace to Great overall experience Worked with Jacob Grace to purchase the car with help from Alex. Very friendly and easy to work with were very helpful in h Great overall experience Worked with Jacob Grace to purchase the car with help from Alex. Very friendly and easy to work with were very helpful in helping me get the ideal car I wanted. Will definitely recommend Toyota. More
by dooley767
Employees Worked With
Alex Hoffman, Jacob Grace
