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My Auto Import Center - Audi Nissan Toyota Volkswagen

Muskegon, MI

4.6
4,725 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 E Sternberg

Muskegon, MI

49444

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Showing 4,725 reviews

March 05, 2021

Have a problem with the work that was done. Ended up with a vibration after 35000 mile check up.. Left message with larry Ryan. Never returned call. Not the first time he didn't return my call. It More

by ED50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Olivia. Great!, Larry Ryan
Mar 05, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We are so very sorry to hear you were not 100% satisfied with our service. We hope you would be willing to reach out to our Service Manager, Javid Zahir at jzahir@themyautogroup.com, or our Assistant Service Manager, Jim Pruitt at jpruitt@themyautogroup.com so we may remedy this situation. We look forward to hearing from you at your convenience.

March 04, 2021

Performed service as needed and listened to my request to check on the transmission. All was fixed and completed quicker than the estimate. Nice job! More

by SLATERBJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Ryan
Mar 08, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We love hearing from customers who are 100% satisfied with our service team at My Toyota of Muskegon! Thank you for trusting us with your business!

March 04, 2021

I already did this but you keep sending the message with this link. The dealership service visit was fine. I was disappointed that the first maintenance visit did not include an oil change and that that is More

by MACSCT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown
Mar 04, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Very sorry to you were not 100% satisfied with your previous visit. We hope to earn a perfect rating when you return. If you would like to let us know how we can improve, please email our Assistant Service Manager, Jim Pruitt at jpruitt@themyautogroup.com. Thank you for trusting us with your business!

March 04, 2021

All were very friendly and knowledgeable. Katie and staff were great. Never have owned a Subaru, looking forward to great adventures with my new Forester. More

by Ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Brown, Bill Ferry
Mar 04, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Ashley, we are so happy to hear that you were 100% satisfied with our team at My Subaru of Muskegon. We hope you enjoy your new Subaru Forester. Thank you for the five-star rating and for trusting us with your business!

March 04, 2021

Our salesman Roy was a pleasure to work with! He was very courteous, and had the vehicle we were there to see ready for us to test drive. We had great conversations and never felt like he was trying to press More

by Linda Bloom
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gongalski, Roy Van Liere
Mar 04, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Linda, we love to hear you were given excellent customer service by our Sales Specialist, Roy Van Liere. Great referrals come from amazing customers like you! Thank you for the great review and for trusting the team at My Toyota of Muskegon with your recent purchase.

March 04, 2021

THANKS FOR FINDING THE AUTOMOBILE SELECTIONS I REQUESTED. ALONG WITH THE SUPPORTING PRICING . NEEDED TO SELECT THE MOST EFFICIENT PERFORMANCE ALONG WITH AFFORDABLITY. EVERYTHING WAS DONE IN TIMILY MANNER. More

by bcspentwater
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wiedenhoeft
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gongalski, Bekah Wehman, Shadric Hawley
Mar 04, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We at The My Auto Group are so happy to hear you had a great experience with our dealership. We hope you enjoy your Nissan Murano. Thank you for the great review and for trusting My Nissan of Muskegon with your business!

March 03, 2021

Had my Nissan Sentra towed in on January 5 due to it not starting. Had my car for over a month before they said they could get it started. Went there in February to pick it up and it wouldn’t start.They sai More

by williambbailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brittany
Mar 08, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Very sorry to hear you were not 100% satisfied with our service team. Please contact our Service Manager, Javid Zahir, at jzahir@themyautogroup.com. or our Assistant Service Manager, Jim Pruitt at jpruitt@themyautogroup.com. Thank you for your time.

March 03, 2021

Marshal was very helpful in figuring out the perfect car for me! He made sure my Subaru was perfect for both my current and future needs. Always kept in touch to answer any questions I had as well! More

by brennonc06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marshal Hatley, Bill Ferry
Mar 04, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We are thrilled to hear you had a great experience working with our Sales Specialist, Marshal. We hope you enjoy your new Subaru! Thank you for the five-star rating and for trusting the team at My Subaru of Muskegon with your business!

March 03, 2021

Rob was extremely helpful in working within my parameters and finding the perfect car for me. He was very transparent and made the process smooth. More

by Liz N
Recommend Dealer
Yes
Employees Worked With
Rob Gould
Mar 04, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Liz, we are thrilled to hear you had a great experience working our Sales Specialist, Rob Gould. Thank you for the five-star rating and for trusting the team at The My Auto Group with your business!

March 03, 2021

Excellent service, Rob Gould was very helpful. Will definitely buy from them again. The whole process was easy and painless . The whole team was amazing. More

by izokaitis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gould, John Gongalski
Mar 03, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We are happy to hear you were 100% satisfied with our Sales Specialist, Rob Gould, and the team at My Auto Import Center. Thank you for the five-star review and for trusting us with your business!

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