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My Auto Import Center - Audi Nissan Toyota Volkswagen
Muskegon, MI
4,718 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020!
With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it!
My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,718 reviews
December 07, 2018
review Once I made my appointment , thru 3 reschedules and one not able to find dealer, appointment was great. I don't have anything else to say. Once I made my appointment , thru 3 reschedules and one not able to find dealer, appointment was great. I don't have anything else to say. More
by SUEMCN
Verified CustomerEmployees Worked With
Kevin Sackett
December 07, 2018
Clear communication of expectations. No surprises. Mickala is my contact person for service. She's very knowledgeable about Audi service. She also lets me know of when to anticipate the next planned s Mickala is my contact person for service. She's very knowledgeable about Audi service. She also lets me know of when to anticipate the next planned service. More
by klaboysen
December 07, 2018
routine, excellent service Time for regular oil change and tire rotation. The service was excellent, timely and friendly! Tyler and Byrd got right to it while I had some popcor Time for regular oil change and tire rotation. The service was excellent, timely and friendly! Tyler and Byrd got right to it while I had some popcorn. More
by scholte6
Employees Worked With
Byrd Harderman Jr, Tyler McKellar
December 07, 2018
Absolutely awsome The staff there was helpful and they where more then under standing when i had to leave for work for more than a week. Would tell anyone and everyone The staff there was helpful and they where more then under standing when i had to leave for work for more than a week. Would tell anyone and everyone to use them for there next car purchase More
by Fatguy1984
Employees Worked With
Elyse Hodyna
December 06, 2018
Most friendly customer experience The staff at My Auto are always so personable and professional! My appointment was so quick that my kids were bummed it was time to leave thanks to th The staff at My Auto are always so personable and professional! My appointment was so quick that my kids were bummed it was time to leave thanks to the awesome entertainment inside the building. Between the comfy couches, snacks and drinks, kids toys and arcade games...such an enjoyable waiting experience. And I love being greeted every time with a huge smile. Truly a great experience. Oh, and they’re great with car maintenance too. :) More
by starladder
Employees Worked With
Byrd Harderman Jr
December 06, 2018
My Auto- Good Place My Auto is a very good place with staff who are courteous, HONEST, knowledgeable and customer focused! Please keep up the good work. The owner Scott My Auto is a very good place with staff who are courteous, HONEST, knowledgeable and customer focused! Please keep up the good work. The owner Scott is good person and it shows in this place! Beth, Tyler, Byrd, Mickala are all good people who go out of their way to help when you really need it! They have jumped in to help when there has been an urgency! More
by MATHURAM12
Employees Worked With
Byrd Harderman Jr, Tyler McKellar, Will Smith, Mickala VanDop
December 06, 2018
What a experience I went to my Auto looking for something very specific. My salesman was Fred hill I explained my situation and what i was looking to spend. Fred found I went to my Auto looking for something very specific. My salesman was Fred hill I explained my situation and what i was looking to spend. Fred found me exactly what i was looking for. Him and Alex went the extra mile to make sure my payments were even cheaper than what i was looking for. I would most definitely recommend. Going with Fred at My auto. He is a Great guy that is very friendly and will go the extra mile for anyone he does business with. Thanks Fred and Alex at My Auto i will be seeing you again... More
by Bigchevy231
December 06, 2018
Very Good Experience The salesperson was excellent. Very knowledgeable but no pressure like many salesmen. We received a very fair trade in. This was a vast improvement ov The salesperson was excellent. Very knowledgeable but no pressure like many salesmen. We received a very fair trade in. This was a vast improvement over our experience several years ago. We would go back to this salesperson again. More
by Sidney
Employees Worked With
Sarah Meadows
December 05, 2018
Very professional organization Had my summer wheels swapped out along with an oil change. Prompt service. They have a very nice waiting room setup with snacks, beverages and wifi Had my summer wheels swapped out along with an oil change. Prompt service. They have a very nice waiting room setup with snacks, beverages and wifi when it does take a little longer. More
by DaveE
Employees Worked With
Bill (from facilities maintenance), Mickala VanDop
December 05, 2018
Very professional and friendly! Great dealership to buy a vehicle from. The staff was very friendly and honest. Brad Demarest was our sales consultant and we highly recommend him. Great dealership to buy a vehicle from. The staff was very friendly and honest. Brad Demarest was our sales consultant and we highly recommend him. He was very professional, courteous, and honest! Made sure we were fully informed throughout the whole process. They offer the best used car warranty around and even send you away with a full tank of gas in your vehicle! Great experience! More
by JerryG
Employees Worked With
Brad Demarest
