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My Auto Import Center - Audi Nissan Toyota Volkswagen
Muskegon, MI
4,725 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020!
With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it!
My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,725 reviews
June 19, 2018
easy, stress free, timely Mickala is awesome! The best customer service in any business that I have experienced. She is very knowledgeable and seems to truly care about each pe Mickala is awesome! The best customer service in any business that I have experienced. She is very knowledgeable and seems to truly care about each person. More
by marie
Verified CustomerEmployees Worked With
Mickala VanDop
June 19, 2018
Gets ya right in Rob never fails my husband and I on getting a car. He takes his time on finding us a car and whats best for us. Rob never fails my husband and I on getting a car. He takes his time on finding us a car and whats best for us. More
by Holly
Employees Worked With
Rob Gould
June 19, 2018
Super quick and simple They were super quick and negotbaible with what i wanted and what they had to offer. I must defiantly recommend this dealership to other people if the They were super quick and negotbaible with what i wanted and what they had to offer. I must defiantly recommend this dealership to other people if they want a long term car More
by Mackenzie123
Employees Worked With
Jeff Hepler
June 19, 2018
Answered my questions and got me what I wanted Took cafe of my needs quickly.All sales staff and service and management were all helpful. Plus location of dealership works out better for my locatio Took cafe of my needs quickly.All sales staff and service and management were all helpful. Plus location of dealership works out better for my location. More
by Golf Guy
Employees Worked With
Mike Kaffenberger, Regan Taylor
June 18, 2018
Salesman, Andrre Coffee We returned to this agency because of Andrre Coffee. He is pleasant, professional and eager to sell us exactly what we wanted.. We could not have aske We returned to this agency because of Andrre Coffee. He is pleasant, professional and eager to sell us exactly what we wanted.. We could not have asked for a better experience..We updated our car because of the additional safety features. As long as Andre is there we will be back. Carolyn and Charles Turk More
by gearhead
Employees Worked With
AnDre' Coffee
June 18, 2018
Great Experience :) This dealership was very helpful in making it possible for me to get into the car that I originally loved. Jon was very friendly and easy to get along This dealership was very helpful in making it possible for me to get into the car that I originally loved. Jon was very friendly and easy to get along with! More
by Brittaney
Employees Worked With
Jon Habetler
June 17, 2018
Service is never a surprise I have had a Subaru now for 15 years. The service at My Auto is always efficient, friendly, and completely professional. They are always on top of a I have had a Subaru now for 15 years. The service at My Auto is always efficient, friendly, and completely professional. They are always on top of any problem that might occur and yet don't stress unnecessary repairs. Everything is always explained so that I can make a decision of whether to proceed or not. The waiting area is always neat and clean, with all the amenities I would need to wait, although their ride service is also available. More
by HIGHDENTIST
Employees Worked With
Frank Siebart
June 16, 2018
Updated with trade-in We have been very pleased with our 2 Nissan, Muranos. We came in to my auto to look at a Toyota RAV4. We test drove it and it felt a bit to tight aft We have been very pleased with our 2 Nissan, Muranos. We came in to my auto to look at a Toyota RAV4. We test drove it and it felt a bit to tight after our Murano. They had a Nissan Rogue in the lot, so we test drove that. We were once again SOLD on a Nissan (our 3rd now) & the Rogue was perfect because we wanted something a bit smaller than a Murano. We were very pleased with our salesman Regan. He was knowledgeable, professional & personable. He also was very neatly dressed. We enjoyed chatting with Mike from service. We look forward to enjoying our new Rogue! More
by Sold~on~Nissan
Employees Worked With
Regan Taylor
June 16, 2018
Best Customer Service! Everyone at My Auto was amazing! Helpful, friendly and accommodating. Jon has taken such great care in helping me with giving me my best options, help Everyone at My Auto was amazing! Helpful, friendly and accommodating. Jon has taken such great care in helping me with giving me my best options, helping me choose, to helping me purchase my 2018 Rav 4. HIGHLY RECOMMENDED salesman! I only came into contact with one high pressure salesman. He was (in his own words) "aggressive" with his method. Not for me. Everyone else was awesome, welcoming, friendly and accommodating. More
by Jen P
Employees Worked With
Other Employees :
Mike Kaffenberger, Charlie Knapp, Jon Habetler, Mike Geesaman
June 15, 2018
Great service and awesome customer care Everyone at the dealership was very friendly and more than happy to help out in any way possible. Rob and Charlie really went above and beyond to help Everyone at the dealership was very friendly and more than happy to help out in any way possible. Rob and Charlie really went above and beyond to help out and make sure everything worked out well and went smoothly. More
by Judostar1!
