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My Auto Import Center - Audi Nissan Toyota Volkswagen

Muskegon, MI

4.6
4,720 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 E Sternberg

Muskegon, MI

49444

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Showing 4,720 reviews

January 25, 2018

Good Service Just good service from sales through financing, an easy purchase. Would recommend Regan and Bill and will visit My Dealers for future vehicle purchase More

by Podvinry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Regan Taylor
Jan 25, 2018 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for giving us the opportunity to earn your business! Bill and Regan are great at what they do and we are lucky to have them!

January 25, 2018

Quick and Easy Todd from My Auto made everything quick and easy. Give him your budget and he will make it happen. Well desevered A+ A+A+ A+ More

by 1096Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Groesbeck, Todd Klein
Jan 25, 2018 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for taking the time to rate and review our dealership! Congratulations on your new Rav4!

January 24, 2018

Very satisfied with sales and service. Knowledgeable and helpful sales and service. Todd was excellent to work with! The only thing that bugged us was how long we sat in the lounge waiting More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Klein
Jan 25, 2018 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Matt thank you for sharing your experience with everyone and for giving us the opportunity to earn your business! Congratulations on your new Tundra!

January 23, 2018

Had a great experience and would return. Employees were helpful and had a good quality vehicle at a price we were both happy with. Couldn't ask for more from a used car dealer. More

by jarose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bekah Wehman, Brandon Young, John Brimmer
Jan 23, 2018 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

January 22, 2018

Great Organization Recently purchased a used vehicle for a first time driver from MyAuto. From the first contact on the phone the dealership was upfront and honest on th More

by N10Hunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2018 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

January 22, 2018

Outstanding! Always a great experience. Friendly, informative, understanding, very helpful without any pressure. Been coming for years always the same. Sales, fin More

by Dan VanDam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn't need to deal with service or admin this time but always prompt, efficient, and courteous., Bill Ferry, Jimmy Groesbeck, Mike Kaffenberger, Mike Udell, Zach Young
Jan 22, 2018 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Dan thank you for continuing to give us the opportunity to earn your business and for taking the time to share your experience with everyone!

Jun 19, 2025 -

Dan VanDam responded

Something has changed at Bettens over the past 5-6 years. Customers are not the priority! Making the sale is most important even if it meant deception, lack of responsibility and customer satisfaction! I sent my review but to get a response that they took care of me with a vehicle during my month's of irritation and frustration with problems. YES you did provide some transportation but even that was a disaster! You should not take any pride in how you've " helped me"! I had to talk, argue and fight to get this and had to go thru several much less quality vehicles to use while the truck I originally leased and had planned on buying was held up waiting for parts. I was first told you don't offer loaners anymore. Why use substandard parts to begin with? It sure didn't lower the price any but created a big mess for many! Transparency is always best! I cant deal with lies and lack of taking responsibility. After several different rental cars i finally got a close comparable truck to drive for a month before you purposely deactivated it and took it back with a wrecker with in an hour of shutting it down. That was a cruel, thoughtless, careless move and clearly indicated how you accept responsibility and correct problems and value long time customers! I still cant believe you did that! I won't forget it! I spent a lot if time and effort just trying to get respect and a vehicle thatbi bought while you were fighting me and blaming others for nit taking responsibility! So, don't pat yourself on the back too long . You should still be ashamed at how you handled this!

January 20, 2018

Great to work with! We recently purchased a vehicle and found Daniel & Bill amiable & helpful. They took the time to answer all our questions and even stayed late to fini More

by Rick/Kim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Ramonett
Jan 22, 2018 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Rick and Kim thank you for taking the time to share your experience with everyone! Bill and Dan make a heck of a team and we are lucky to have them!

January 19, 2018

2011 Hyundai Elantra Jeff was great thoughout my car buying experience. He was friendly and honest. When I need another car I will return to this location and recommend to More

by Keast9512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hepler
Jan 19, 2018 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone.

January 19, 2018

New VW Atlas A nice experience buying a new Atlas. We had been to many dealerships checking out different vehicles. Vince was nice and there wasn’t any pressure. H More

by Vdubclubnow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Vince Devette, Mickala VanDop
Jan 19, 2018 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for taking the time to share your experience with everyone and for giving us the opportunity to earn your business!

January 18, 2018

Best experience I've ever had. Every one at this dealership was pleasant & very helpful as they answered questions & guided me through the necessary steps to obtain the car I wanted More

by Mary Hill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bekah Wehman, Brad Demarest, Larry Ryan, John Brimmer
Jan 18, 2018 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Mary thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

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