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My Auto Import Center - Audi Nissan Toyota Volkswagen

Muskegon, MI

4.6
4,718 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 E Sternberg

Muskegon, MI

49444

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Showing 4,718 reviews

August 28, 2022

Overall we had a great experience. We weren't pressured to buy, and the rates were within our budget. Brandon made the process easy and painless. I do all of my vehicle business at t More

by michelle.l.engle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baty
Aug 29, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the review! We're so glad to hear that Brandon created a great car buying experience for you! We appreciate you giving us the opportunity to earn your business.

August 27, 2022

Takes 2 days to figure put what diagnostic codes mean? No contact until late first day More

by KINGPARK4438
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Kito Copeland, Jeremy Bliss
Aug 29, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for taking the time to bring this to our attention. We're sorry to hear about your recent service experience. Please contact our Assistant Service Manager, Jim Pruit, and he would be happy to help you: (231) 291-1428

August 27, 2022

We worked with Brandon, he was prepared, professional, and knowledgeable. I would absolutely recommend him and My Auto Import Center. More

by stwaite96
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Baty
Aug 29, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We're so glad to hear that Brandon created a great car buying experience for you! We appreciate you giving us the opportunity to earn your business.

August 26, 2022

I had a 4:45 pm appointment for an oil change and it took 90 minutes for an express oil change. It should not have taken this long. More

by Phil Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Marciniak
Aug 29, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We appreciate you taking the time to share your experience with us, Phil! We are navigating an influx of service requests with the holiday weekend approaching, and appreciate our customers patience during this time. We appreciate you trusting us with your business.

August 24, 2022

Excellent service. Great people. Nice waiting area with free popcorn, soda, and coffee. All around a great experience! Thanks! More

by ME17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Bliss
Aug 24, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

August 24, 2022

I appreciate the service consultants. They do a great job. this is not the right time to ask me about the dealership's service department. Yesterday my wife had to pay for a part prior More

by jim.way
Recommend Dealer
No
Employees Worked With
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2022

Busy place at 9 in the morning. Line of cars in the service bay and lots of people in the waiting area. More

by Harvey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ella Randall
Aug 25, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We appreciate you taking the time to share your experience with us, Harvey. We're sorry to hear about your longer wait time. We've been busier than usual lately with more people getting their vehicles ready for next week's holiday weekend. We appreciate you giving us the opportunity to earn your business. If you need further assistance from a service advisor, please let us know.

August 23, 2022

The staff was friendly, professional and thorough. They showed me the wear on my tires. More

by NANCICETTA
Recommend Dealer
Yes
Employees Worked With
Jeremy Bliss
Aug 23, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

August 23, 2022

The customer waiting room is spacious and comfortable, with amenities like soda and coffee. The staff is friendly and prompt. More

by jsinn@springlakeschools.org
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ella Randall
Aug 24, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

August 22, 2022

My family has been extremely happy and satisfied with My Auto Import as a business for years. We are the family that once we find a good place that treats us right, family oriented, not pushy on sales, we a More

by Neesie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wiedenhoeft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Nelson, Logan Young, Brandon Baty
Aug 22, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We're so glad to hear that our team has created such a positive experience for you over the years. We appreciate you continuing to trust us with your business!

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