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My Auto Import Center - Audi Nissan Toyota Volkswagen - Service Center

Muskegon, MI

4.5
1,881 Reviews
Call Service Center (231) 799-2886

1,881 Reviews of My Auto Import Center - Audi Nissan Toyota Volkswagen - Service Center

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June 01, 2022

Very easy to schedule. Service on Saturday is a great option. Hardly any waiting at all. More

by MONICAOGDEN84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Brown
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Jun 03, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

May 31, 2022

Once again, I had an issue with the oil change service that has caused me to make extra trips to the dealership to correct. The first time it was five loose lug nuts, this time it is some type of brake i More

by JOELHOPPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Olivia Kasper
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for taking the time to bring this to our attention. We're sorry to hear about your recent service experience. Please contact our Assistant Service Manager, Jim Pruit, and he would be happy to help you if you need further assistance: (231) 291-1428

May 30, 2022

They do a nice job an friendly also. Only problem is I have to come back to get a new fob they ordered the wrong part ☹️ More

by MSSEWARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carriebin service
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Jun 03, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the review! We're sorry to hear about the mix-up in our parts department. Leave an additional comment or call us if you need further assistance.

May 29, 2022

Great Service, people very helpful. . Love that they allow dogs inside. 🐕 very nice waiting room More

by Peggy
Recommend Dealer
Yes
Employees Worked With
Ella Randall
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Jun 03, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review, Peggy! Pets are always welcome at My Auto Import Center!

May 27, 2022

The Audi dealership staff was very helpful, courteous and respectful very refreshing in these current times! More

by adbpastor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Marciniak
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Jun 03, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

May 27, 2022

Asked for oil change - was not done. Needed lights replaced - only 2 of 3 were done. More

by DUMMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Troyer
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Jun 03, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for taking the time to bring this to our attention. We're sorry to hear your service experience did not meet your expectations. Please contact our Assistant Service Manager, Sam Six, and he would be happy to address any of your concerns: (231) 291-1435

May 26, 2022

Super friendly and efficient. I don’t know why I have to write 15 words. It’s not necessary More

by critter1227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Marciniak
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Jun 03, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

May 25, 2022

I was treated unfairly and unless utterly necessary, I will never return or purchase another auto from you. My issue was not addressed in a reasonable way and my warranty has run out, so I will have to li More

by macbait
Recommend Dealer
No
Employees Worked With
Justin Troyer
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May 23, 2022

Nice and timely. Glad they are collecting food for the community. Thanks for doing so. More

by SUSAN.CERVANTES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice, Larry Ryan, Glory Abiertas
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May 25, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the review, Susan! We are always looking for new ways to help our community. Thank you for trusting us with your business!

May 22, 2022

I would not recomend buying a car from this dealership to anybody, Purchased a 2018 chevy silverado from them a year ago. It is about ready to go back in for the 4th time for the check engine light being on More

by jareddiepen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Vogel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javid Zahir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Pruitt
1.0
This rating includes all reviews, with more weight given to recent reviews.
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