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My Auto Import Center - Audi Nissan Toyota Volkswagen - Service Center

Muskegon, MI

4.3
1,883 Reviews

1,883 Reviews of My Auto Import Center - Audi Nissan Toyota Volkswagen - Service Center

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January 15, 2022

Could not get a hold of someone about my car for 3 days. I called and left multiple voicemails to 4 different people and not one called back. I also had to bring my car in 4 different times in 3 months. 2 t More

by kyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Vogel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Knapp
January 14, 2022

Expertise to keep our 2014 Outback performing, feeling and looking like new, with a clean and comfortable showroom and waiting area. They are always one step, keeping our Outback on the road. Friendly and More

by lmlenich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
Jan 14, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the Five Star Review! We appreciate you trusting My Auto Import Center with servicing your vehicle. Thank you for continuing to give us the opportunity to earn your business!

Jan 14, 2022 -

lmlenich responded

You are most welcome! You’re always my first choice for service, batteries, tires… Love our Outback and are grateful to keep it running like new. Your experience and trusting atmosphere keep it simple & easy. Appreciate keeping our Outback at least one step ahead of any problem 👍

January 14, 2022

It was a great experience. Very helpful letting me know what was being done on my vehicle More

by Deb Newton
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Glory Abiertas
Jan 14, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the Five Star Review, Deb! We appreciate you giving My Auto Import Center the opportunity to earn your business!

January 14, 2022

I have been treated like family every time I have dealt with the service department every one at the entire operation are willing to help you at any time More

by will.bo9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glory Abiertas, Jeremy Bliss
Jan 17, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the Five Star Review! We appreciate you continuing to give us the opportunity to earn your business. Thank you for trusting My Auto Import Center with your business!

January 13, 2022

I am a customer of myimport since 1989and just had a set I am a customer of myimport since 1989 and just had a set of tires put on my Q7 Beth is pleasant and knowledgeable Received text messages on statu More

by IRLMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the Five Star Review! Byrd is dearly missed by our entire staff. He was one of a kind. We appreciate you continuing to trust us with your business after all these years!

January 13, 2022

The passenger door doesn’t close right They said it was alright but it closes different More

by REVBWACHTERJR
Friendliness
Recommend Dealer
No
Employees Worked With
Olivia Kasper
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2022

We always receive fast, friendly service on our Subaru Forrester. They have a very knowledgeable staff. More

by RONDA_HOUSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
Jan 12, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five star review, Ronda! We appreciate you taking the time to share your experience. Thank you for trusting My Auto Import Center with your business!

January 12, 2022

On line appointment worked. Almost too easy.Oil change On line appointment worked. Almost too easy. Oil change was in and out in less than 30 minutes More

by mvoss5299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry did not keep track of names
Jan 12, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the Five Star Review! We appreciate you taking the time to share your experience! Thank you for trusting My Auto Import Center with your business!

January 12, 2022

No charge for our visit. Diagnosis of electrical issue not resolved, recommendation to reschedule when VW technician is available. More

by Jill's beetle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Kreuter
Jan 12, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the Five Star Review, Jill! We are sorry to hear we couldn't resolve your issue today, but are glad to hear you still had a positive customer service experience! We would be happy to help you reschedule an appointment when the Volkswagen technician is available! Please call 866-665-0593, or visit the link to reschedule: https://www.myvwimportcenter.com/schedule-service-form.htm We truly appreciate your understanding of this situation, and thank you for trusting My Auto Import Center with your business!

January 09, 2022

Took my truck in for an oil change and they had me out the door fast More

by FISHER2159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five star review! We appreciate you giving us the opportunity to earn your business.

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