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My Auto Import Center
Muskegon, MI
4,450 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Subaru, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020!
With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it!
My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,450 reviews
February 04, 2023
Great staff and very accommodating. Austin stayed an hour late to get our purchase finalized and make sure our new car was clean and had a full gas tank. Austin stayed an hour late to get our purchase finalized and make sure our new car was clean and had a full gas tank. More
by taterbeek
Helpful February 04, 2023
Do not trust this place/person. Unethical business practices. Screws people out of money by selling cars that have massive maintenance needs and then refusing to work with you on i Unethical business practices. Screws people out of money by selling cars that have massive maintenance needs and then refusing to work with you on it even after an independent quote was received immediately after purchase. Placed several phone calls to work something out. Was referred to the manager, never received a call back from the manager and received poor customer service from the salesperson. Steer far away from this dealership, sales person and Charlie the manager. Unbelievably poor products and service. More
by Mommawags
February 04, 2023
Austin was very professional and patient. So far very pleased with our purchase of the Crosstrek So far very pleased with our purchase of the Crosstrek More
by Rmarth84
February 03, 2023
We enjoyed the atmosphere. the sales people were friendly, but not pushy. Katie was very helpful. the sales people were friendly, but not pushy. Katie was very helpful. More
by crayton3653
Verified CustomerEmployees Worked With
February 01, 2023
Great Service and performed the work exactly as I asked. They did a complete inspection of our Crosstrek prior to a cross country trip. Just what I needed. I only go to them for all my Subie's needs. They did a complete inspection of our Crosstrek prior to a cross country trip. Just what I needed. I only go to them for all my Subie's needs. More
by Bajaja
Employees Worked With
February 01, 2023
Great service and help with my sales rep and the facility. Thanks to everyone that helped us feel welcome and a part of their family. I will most likely shop for my next vehicle here again! facility. Thanks to everyone that helped us feel welcome and a part of their family. I will most likely shop for my next vehicle here again! More
by luis.gallardo_a
January 31, 2023
I arrived 10 minutes early for my appointment. My car then sat for 55 minutes before the mechanic came to get it. Another hour went by before I received an email asking if I wanted additional wo My car then sat for 55 minutes before the mechanic came to get it. Another hour went by before I received an email asking if I wanted additional work done. I declined and expected my car to come out shortly. Nope, didn't happen that way. After 20 minutes of waiting I decided to go to the Nissan desk in the garage to see what the hold up was. The service person at the desk then asked me if I wanted any of the additional work done. No I just want my car so I can go home. Waited another 20 minutes before my car finally showed up. It seems there is too much attention to upselling and not enough attention paid to communication. The recall that I had serviced shouldn't have taken more that 30 to 40 minutes to do. More
by DSDLLS
Employees Worked With
January 31, 2023
The dealership, sales and service department personnel are friendly, keep you informed and service is performed in a timely manner. Clean dealership waiting area and enjoy working with the personnel. are friendly, keep you informed and service is performed in a timely manner. Clean dealership waiting area and enjoy working with the personnel. More
by pvandenbrand
Employees Worked With
January 31, 2023
Great customer care enjoyed being there went out of there way to make sure my need were met and great communication on my vehicle needs way to make sure my need were met and great communication on my vehicle needs More
by daves0104
January 30, 2023
The service is quick and efficient but extremely expensive. If I went elsewhere for those individual services it would not add up to that amount. I only continue to go there due to my warranty. expensive. If I went elsewhere for those individual services it would not add up to that amount. I only continue to go there due to my warranty. More
by JFB7393
Employees Worked With
