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My Chrysler Dodge Jeep Ram Fiat - Service Center

Mt Pleasant, MI

4.5
461 Reviews

461 Reviews of My Chrysler Dodge Jeep Ram Fiat - Service Center

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December 06, 2021

Helpful, easy to work with employees. I have yet, to have a bad experience while having my vechiles serviced. More

by CWSTOIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chenette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the five star review! We appreciate you taking the time to share your experience!

December 04, 2021

Got my Jeep back with loose nuts and blots 2 wire harness not snapped into place underneath was covered in oil they told me I have a bad front pinion bearing that’s bad but wouldn’t tell me if it would be co More

by RUSTYE8850
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
Mar 09, 2022 -

My Chrysler Dodge Jeep Ram Fiat responded

We are very sorry to hear you were not 100% satisfied with your most recent visit to our dealership. Please contact the General Manager, Pat Swanton via email at pswanton@mycdjr.com so we may remedy this situation. We look forward to hearing from you.

December 03, 2021

Great and friendly people who do a good job and always work to fit me in. I really wish they would check things while the oil is being changed. I ran out of wiper fluid and had to have the fuel filters ch More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 03, 2021

We’re friendly and quick service happy overall with everything would recommend and continue using there service More

by Ron
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danny Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to share your experience! We appreciate you giving us the opportunity to earn your business!

December 02, 2021

Service staff was great. Have been there several times in the last couple of months and they were always very helpful. My jeep runs and sounds so much better! They were also helpful in finding discounts More

by sean.dalke29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Some guy named Carlos
Dec 02, 2021 -

sean.dalke29 responded

Thanks

December 01, 2021

Staff is always friendly and welcoming. Oil change and tire rotation done quickly. Great overall experience. More

by k_sharrar99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chenette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to leave us such a great review! We are so glad you had a good experience with our service department. Please let us know if you need anything in the future.

November 26, 2021

I was very happy with the service. Everyone was very friendly and very professional. Thanks to everyone for all they do . More

by molly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chenette
4.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to leave us such a great review Molly! We are so glad you had a good experience with our service department and got the respect and customer service you deserve! Please let us know if you need anything in the future.

November 19, 2021

So accommodating and friendly! Danny Smith went above and beyond to take care of my service needs! More

by TaraL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to leave us such a great review Tara! We are so glad you had a good experience with our service department. We are very lucky to have Danny as an integral part of our service team! Please let us know if you need anything in the future.

November 14, 2021

Friendly workers. They don't pressure into repairs or replacing parts. The waiting area is clean and refreshments are a nice gesture. The service is fast and my vehicle is always clean when I get More

by glendas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brennen Hooper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to leave us such a great review! We are so glad you had a good experience with our service department. Please let us know if you need anything in the future.

November 07, 2021

Service guys didn't give up until the problem was solved. Courteous and caring, good listeners. More

by glasscardinal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos
Dec 03, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to leave us such a great review! We are so glad you had a good experience with our service department. Please let us know if you need anything in the future.

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