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My Chrysler Dodge Jeep Ram Fiat - Service Center
Mt Pleasant, MI
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Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
220 Reviews of My Chrysler Dodge Jeep Ram Fiat - Service Center
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February 25, 2021
"Brought my truck in for service and ended up having a few..."
- cruss445417
Verified CustomerBrought my truck in for service and ended up having a few unrelated parts damaged in the process.. The team addressed the issue quickly and with professionalism.
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Helpful February 17, 2021
"Service was very professional and completed on time...."
- sandy.sedgley59Service was very professional and completed on time. Price was fair. Dave was very friendly and knowledgeable. I will recommend and refer others here for service.
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February 16, 2021
"Poor completion of work performed and what was paid for...."
- mike butlerPoor completion of work performed and what was paid for. Was charged for tire rotation and proper air pressure. Tires were most likely not rotated and air was not checked. Low air pressure in rear right tire. Was charged again to have it looked at. Many other examples could be listed. Would like to talk to the Service Manager
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February 12, 2021
"Always quick service, great prices, and friendly..."
- JENRACH18Always quick service, great prices, and friendly employees. I have been taking my Jeep here for several years and would not go anywhere else for repair needs.
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February 06, 2021
"2/4/21 had oil & fuel filters changed. Late 2/5/21 my..."
- cruss4454172/4/21 had oil & fuel filters changed. Late 2/5/21 my coolant low light came on. Popped hood and there was coolant everywhere, but couldn't see where it was leaking from. Then noticed that my fan shrowd had been pushed into fan and was mangled. It was in the same area that coolant was spattered. Called service on 2/6 and rep said he had to talk to his manager before proceeding and that he'd call before 1pm. Didn't get a call so I called several times but couldn't get anyone to answer, so I drove down to shop and talked to the rep in person. His response was, oh, yeah. I couldn't get in touch with my manager and I can't authorize for your vehicle to be towed here. Thats fine if he can't authorize a tow, but a call back like he said he would or even just answering the phone would be nice.
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February 03, 2021
"Never, EVER returning there for anything. I’ve had..."
- pacheway1Never, EVER returning there for anything. I’ve had nothing but issues nearly every time I’ve been there. Most recently the service department completed my work and let me sit in the front for 3 more hours before I was informed it was done.
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January 28, 2021
"Accommodating and friendly service staff, easy to be..."
- robertmcclinticAccommodating and friendly service staff, easy to be scheduled for service, on time for service of vehicle at appointment time scheduled, good explaining of check list and billing.
Read MoreJanuary 28, 2021
"They check out how i can save money and went out of there..."
- Bigdaddykt083They check out how i can save money and went out of there way to do so. Next time i ever need to have my car looked at there the ones to do the job.
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January 27, 2021
"They were super friendly and as always did a great job!..."
- BelleThey were super friendly and as always did a great job! Explained what needed to be done in the future. They kept my car clean too!
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January 26, 2021
"Service is awesome as usual, and everyone’s so nice to..."
- lutzdeluxeService is awesome as usual, and everyone’s so nice to talk to. Very Friendly Pl., I’m glad I went there to get my jeep.
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