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My Chrysler Dodge Jeep Ram Fiat - Service Center

Mt Pleasant, MI

4.5
461 Reviews

461 Reviews of My Chrysler Dodge Jeep Ram Fiat - Service Center

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October 15, 2021

Behind the counter gentleman did a good jobThe details of my billing with an explanation of what kind of work was done on the car unfortunately the reason I brought the car in was the check the engine check More

by Joe C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unfortunately I don’t remember the young man’s name but he was very helpful
Dec 03, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to rate our dealership Joe! We appreciate your kind words and we were very sorry we didn't have the equipment to work on your vehicle. Please let us know if there is anything else you need in the future.

October 12, 2021

Every time I go in for any service it is done in a timely manner. Great service department More

by MrsJewell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Oct 13, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing your experience with everyone!

October 05, 2021

The sales team guided me to an excellent jeep 🚙 model for me in 2016.I just had a minor service question and they got me right in and took care of it while I waited...I would recommend them and choose th More

by Lleonard
Recommend Dealer
Yes
Employees Worked With
Ken in the service department explained my service issue so I could understand and issue
Oct 05, 2021 -

Lleonard responded

I would recommend My Chrysler for a vehicle and service needs in the future.

September 30, 2021

Took my 2002 laredo in for non starting issue. Diagnostics was informed was that was a dormant code and that should not be a problem picked up laredo drove 5 miles home vehicle stalled in my drive More

by Danknoolenberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

My Chrysler Dodge Jeep Ram Fiat responded

We are very sorry to hear you were not 100% satisfied with your most recent visit to our dealership. Please contact the General Manager, Pat Swanton via email at pswanton@mycdjr.com so we may remedy this situation. We look forward to hearing from you.

September 26, 2021

Your dealership was very knowledgeable and nice! Your service department was very kind and helpful! Treated us with respect! Especially the young man who we dealt with! Told us about recalls the other de More

by dbpixie5@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
Oct 11, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for this kind review and for sharing your experience with everyone! Also, Thank you for allowing us to earn your business!

September 26, 2021

I what to the them for fix my truck they did a great Job on it . More

by denisesvoboda25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chenette
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos
Oct 11, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the kind review!

September 19, 2021

Your dealership was excellent. Carlos could not have been better. He deserves the credit and was a pleasure to deal with. More

by Diamondback
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 24, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

We are glad that Carlos was able to give you the best possible experience at our dealership! Thank you for taking the time to give us a review!

September 18, 2021

I took my husband who is elderly challenged. He sat in comfort in an easy chair with coffee and T.V. Next time he will not mind so much. He was also very close to a bathroom. Thank you! More

by savrmgmt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 24, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to give us a review! We are very happy that your husband was able to enjoy his wait in our waiting area! Thank you for your business!

September 17, 2021

Minor issue after an oil change, Danny stepped up and got everything taken care of! Great Service and I will be back, very pleased with the service department. More

by rowle1jt
Recommend Dealer
Yes
Employees Worked With
Danny Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the kind review! We are glad that Danny was able to take care of you!

September 16, 2021

The service reps are knowledgeable and forthcoming which as a customer I was very Impressed and appreciative. I look forward to doing business in the future. More

by a1pluskitts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for allowing us to earn your business!

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