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My Nissan of Grand Rapids
Grand Rapids, MI
117 Reviews
3985 Plainfield Avenue Northeast Grand Rapids, Michigan 49525 United States
Grand Rapids, MI
49525
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Filter Reviews By Type
Showing 117 reviews
September 07, 2026
I worked with Art and he was amazing! Great communication, understood my needs, offered suggestions and was great to work with! I was pre-approved with Honor Credit Union which made the f Great communication, understood my needs, offered suggestions and was great to work with! I was pre-approved with Honor Credit Union which made the financing experience seamless. More
by rachaelkoch
Verified CustomerEmployees Worked With
September 06, 2026
Unwilling to analyze whether repair qualified for powertrain warranty when it clearly did. Service person was dismissive. Had to go to another dealer to have the warranty honored and work done. Ni powertrain warranty when it clearly did. Service person was dismissive. Had to go to another dealer to have the warranty honored and work done. Night and day difference. More
by EBARDELLI
Employees Worked With
person not named
August 31, 2026
They had the truck w options i wanted. They offered a fair price and trade. Purchase process was smooth and easy. When there was a delay in the prep, Sean dripped the truck off for me when They offered a fair price and trade. Purchase process was smooth and easy. When there was a delay in the prep, Sean dripped the truck off for me when it was ready. More
by evand.fringsam
Employees Worked With
Sean
August 25, 2026
Nothing special about your service department Just in wait on car and out Two different dealerships have found an issue with my car and Nissan told me it was no issue wait on car and out Two different dealerships have found an issue with my car and Nissan told me it was no issue More
by RUFFRIDERLLC
Employees Worked With
Service department
August 24, 2026
My situation is that I had been researching cars for months, and when I found the one that I wanted it happened to me at this location. I was not pressured into any thing and I was treated with the most months, and when I found the one that I wanted it happened to me at this location. I was not pressured into any thing and I was treated with the most hospitality, professionalism, a very helpful staff, which made the whole process extremely easy for me . More
by vanlentemichelle780
Employees Worked With
August 08, 2026
I was very pleased with the service and staff who completed my oil change for me. They delivered what they promised and I would highly recommend them for auto purchase and service! completed my oil change for me. They delivered what they promised and I would highly recommend them for auto purchase and service! More
by mikesabbe1950
Employees Worked With
August 06, 2026
Everyone I worked with was friendly, helpful and professional. Devon was my salesman and did a great job answering all my questions and getting my new car ready for me. I would definitely use them a professional. Devon was my salesman and did a great job answering all my questions and getting my new car ready for me. I would definitely use them again and have recommended them to family members that are car shopping. More
by dystevens60
August 06, 2026
Quick and efficient The people working there are very professional and nice. I'd go the extra mile to come here for my Service work, but I don't have to cause I live close. Yay for me. professional and nice. I'd go the extra mile to come here for my Service work, but I don't have to cause I live close. Yay for me. More
by JOHNWICKMAN
August 05, 2026
Our salesman Robert Cooper did a very nice job! Treated us with respect, and worked hard to find the right vehicle for us. Treated us with respect, and worked hard to find the right vehicle for us. More
by kaymaitner
Employees Worked With
