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My Nissan of Grand Rapids

Grand Rapids, MI

Overview
Employees
Reviews
Vehicles
4.7
91 Reviews
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3985 Plainfield Avenue Northeast Grand Rapids, Michigan 49525 United States

Grand Rapids, MI

49525

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Showing 91 reviews

February 19, 2026

I was extremely happy with my experience. Paul is very knowledgeable and answered all my questions. More

by ella49629
Recommend Dealer
Yes
Employees Worked With
Paul Jones
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Feb 19, 2026 -

My Nissan of Grand Rapids responded

Thank you for the 5-star review! We’re thrilled to hear you had such a positive experience with Paul. Providing clear answers and expert guidance is exactly what we strive for, and we’re glad he delivered. We truly appreciate your business and look forward to seeing you again at My Auto Grand Rapids!

February 17, 2026

Great He is goid at what he does, realy nice guy. I wish I could remember his name because he was really nice guy More

by Eddie42165
Recommend Dealer
Yes
Employees Worked With
Service counter
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Feb 19, 2026 -

My Nissan of Grand Rapids responded

We appreciate your 5-star review! It’s wonderful to hear that you had such a positive experience with our team. We’re proud to have great people who genuinely care about our customers. Thank you for trusting My Auto Grand Rapids with your service needs!

February 16, 2026

Great experience . James Balder introduced me to my first Nissen . We actually bought on the spot . More

by jurona2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Losinsky
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Feb 19, 2026 -

My Nissan of Grand Rapids responded

Thank you for the 5-star review! We’re thrilled to hear you had a great experience with James Balder. Helping you purchase your first Nissan — and making it such an easy decision to buy on the spot — is exactly the kind of experience we strive for. Congratulations on your new vehicle, and welcome to the My Auto Grand Rapids family!

February 15, 2026

Provides good customer service Nice and caring Provided updates during the services and explaination on what was being done More

by judeukpebor
Recommend Dealer
Yes
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Feb 16, 2026 -

My Nissan of Grand Rapids responded

Thank you for your review. We’re glad to hear you experienced attentive service and clear communication throughout your visit. Keeping our customers informed and explaining the work being performed is important to us. We appreciate your feedback and your business at My Auto Grand Rapids.

February 12, 2026

From the moment we arrived Paul was so helpful and understood our needs. We test drove two vehicles and chose the one right for us. From paperwork with Shaun to Paul showing us how the 'bells and whis More

by bjcatz25
Recommend Dealer
Yes
Employees Worked With
Paul Jones
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Feb 16, 2026 -

My Nissan of Grand Rapids responded

Thank you for sharing your experience. We’re glad to hear Paul took the time to understand your needs and help you find the right vehicle. It’s great to know the process—from your test drives to finalizing paperwork with Shaun—was smooth and informative. We’re also happy you’re enjoying your Nissan Rogue SV and the promotions that came with it. We appreciate your business and look forward to welcoming you back in the future at My Auto Grand Rapids.

February 11, 2026

VERY QUICK AND EFFECIENT WITH PARTS AND GETTING THE WORK COMPLETED! RESPONSIVE AND ANSWERED ANY QUESTIONS I HAD. I WILL DEFINITELY RETURN. More

by lfekete0
Recommend Dealer
Yes
Employees Worked With
JEREMY BLISS
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Feb 16, 2026 -

My Nissan of Grand Rapids responded

Thank you for the great review. We’re glad to hear your service experience was quick and efficient, and that your questions were addressed along the way. Providing timely communication and quality work is always our goal. We appreciate your support and look forward to seeing you again in the future at My Auto Grand Rapids.

February 04, 2026

I had a 90,000 mile maintenance check and everything went smoothly. Olivia kept me informed doing the during the 4-5 hour job and arranged a shuttle ride for me. More

by docB
Recommend Dealer
Yes
Employees Worked With
Olivia in Service. She was very kind and informative. Did a great job!
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Feb 11, 2026 -

My Nissan of Grand Rapids responded

Thank you for your 5-star review. We’re pleased to hear your 90,000-mile maintenance visit went smoothly. Providing clear communication and convenient accommodations is important to us, and we’re glad Olivia kept you informed and assisted with arranging transportation. We appreciate your trust in our service team.

January 27, 2026

Jeremy helped Mark get his car while I was out of town. It was fixed as soon as possible under his watchful eye. Thanks Jeremy! More

by Debrawarwick
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Jan 28, 2026 -

My Nissan of Grand Rapids responded

Thank you for your 5-star review! We’re happy to hear that Jeremy took great care of everything and ensured the vehicle was repaired promptly while you were away. We appreciate your trust in our team and look forward to assisting you again in the future.

January 26, 2026

Very enjoyable experience! Paul Jones was a pleasure to work with as well as Shaun. More

by mibigbuck
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Averi Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2026 -

My Nissan of Grand Rapids responded

Thank you for your kind words! We’re thrilled to hear you had an enjoyable experience with Paul and Shaun. We appreciate your business and look forward to serving you again in the future at My Auto Grand Rapids!

January 17, 2026

Great service Paul always makes us feel like a valued customer and gives a thorough explanation of options for the vehicle More

by verus
Recommend Dealer
Yes
Employees Worked With
Paul Jones
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Jan 20, 2026 -

My Nissan of Grand Rapids responded

Thank you for your kind words! We’re thrilled to hear that Paul provided thorough guidance and made you feel like a valued customer. Delivering exceptional service is our goal, and we truly appreciate your trust in My Auto Grand Rapids. We look forward to assisting you again in the future!

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