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My Volkswagen of North Grand Rapids

Northeast Grand Rapids, MI

Overview
Employees
Reviews
Vehicles
4.4
59 Reviews
Visit My Volkswagen of North Grand Rapids for a variety of new and used cars by Volkswagen, serving Grand Rapids, Michigan.
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3985 Plainfield Avenue

Northeast Grand Rapids, MI

49525

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Showing 59 reviews

December 21, 2025

Perfect mix of friendly and professional. Also great at explaining things and helping me to understand what needed to be done. More

by saskin6
Recommend Dealer
Yes
Employees Worked With
Shimar
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December 20, 2025

Friendly professionals who did a super job on my vehicle. Highly recommend them! Mark does a super job leading the team. More

by MARYHUIZENGA
Recommend Dealer
Yes
Employees Worked With
Shamir
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December 20, 2025

I just did! Did you see how much I wrote? lol..... I am impressed with Dan! More

by SONYIABLOUGH
Recommend Dealer
Yes
Employees Worked With
Dan
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December 18, 2025

Extremely knowledgeable and helpful. Every step was made easy and well explained to me . I would recommend More

by paul.frederick83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Krystal Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 17, 2025

It's much more expensive, my last oil change with ad blue for my diesel Passat was just around $90 but this one was 194 More

by D5536
Recommend Dealer
No
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December 17, 2025

I highly recommend this dealership. James drove the Tiguan to Gaylord for a test drive. Made sure I understood how all the gadgets work and explained the safety of the Tiguan. More

by stacyosman3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Balder
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December 14, 2025

They were fast, very communicative, willing to demonstrate the issues they saw, friendly, and listened to what I had to say without judgment. More

by Kristin Cavanaugh
Recommend Dealer
Yes
Employees Worked With
Krystal Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 12, 2025

I was in for regular maintenance plus a slow air leak on a tire that was not cooperating on being fixed. They made sure that my tire was set and safe with a snowstorm upon us and the day before a holiday, e More

by J3KROLL
Recommend Dealer
Yes
Employees Worked With
Shamir
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December 12, 2025

Ok Your service mgr had to reset my heater someone in the shop turned off. U More

by EDSKINNER40
Recommend Dealer
Yes
Employees Worked With
Service Mgr
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December 09, 2025

Idk a few sentences worth lol everyone was super nice and professional Kind, cool, upbeat More

by emma8202002
Recommend Dealer
Yes
Employees Worked With
Shamir I think
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Dec 11, 2025 -

My Volkswagen of North Grand Rapids responded

Thank you for the 5-star review! We’re so glad to hear you felt welcomed and taken care of by our team. We appreciate you choosing My Auto Grand Rapids and hope to see you again!

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