Myrtle Beach Chevrolet Cadillac - Service Center

friendly , quick and professional Christopher McGee, the advisor was very helpful, and went out his way to make sure I was taken care of. I will recommend this dealer ship Christopher McGee, the advisor was very helpful, and went out his way to make sure I was taken care of. I will recommend this dealer ship More

New vechile service Took my chevy cruze in for service. I had no long wait and the work was done very professionally. Thomas Johnson was the service advisor. I was also t Took my chevy cruze in for service. I had no long wait and the work was done very professionally. Thomas Johnson was the service advisor. I was also told I had a spike in my tire which was taken care of. Very pleased with the service and the treatment I received. More

Ask for Tom Johnson! Ran over construction debris that fell off the back of a work truck. Tom Johnson, my Service Advisor, met me bright and early at 7:30 am. Through o Ran over construction debris that fell off the back of a work truck. Tom Johnson, my Service Advisor, met me bright and early at 7:30 am. Through out the day, he kept me appraised of the progress on my vehicle and made the extra effort to have an unscheduled detailing performed since my Cadillac had to spend the day at the dealership anyway. Anyone about to purchase from Myrtle Beach Chevrolet Cadillac needs to add the extended warranty AND the tire/wheel warranty package AND the bi-annual Detail package - my total service bill was ZERO!! More

Great Service Ms Bratcher is always very helpful with getting to the point on any issue you may have with your vechicle and she always make it convient for you no m Ms Bratcher is always very helpful with getting to the point on any issue you may have with your vechicle and she always make it convient for you no matter what it takes As far Mr Ellis he will always try and get you the best deal on finance More

Great Overall Experience Car serviced for oil change, tire rotation, fluid check along with ac and found a steering leak and promptly ordered part & fixed. Tom is great! Car serviced for oil change, tire rotation, fluid check along with ac and found a steering leak and promptly ordered part & fixed. Tom is great! More

Volt Warranty I am from Atlanta and had a bearing issue in the Volt drive train on Friday evening. Went to the dealership Saturday morning. There were only oil ch I am from Atlanta and had a bearing issue in the Volt drive train on Friday evening. Went to the dealership Saturday morning. There were only oil change personnel working so the issue could not be addressed that day. Tom got a loaner car for me and the Volt was repaired in a timely fashion the next week. More

Car would not start Had car jump started twice before going to Myrtle Beach Cadillac. It was toward the end of the day and the dealer could not repair my car that day. Th Had car jump started twice before going to Myrtle Beach Cadillac. It was toward the end of the day and the dealer could not repair my car that day. They provided a rental and the car was repaired by 10:00 the next day. Problem was dead cells in the battery. I was extremely happy with the level of professional service I received. Only negative was the amount of time I had to wait to pick up my car. The service department was very busy and for 15-20 minutes there was only one service customer service person at the counter servicing a line of 6 customers. Ken T. More

Service Department employee recognition As usual Rose Bratcher was as personable and professional as she was the first time I met her. You can always depend on her to take care of whatever As usual Rose Bratcher was as personable and professional as she was the first time I met her. You can always depend on her to take care of whatever the problem or service request you have and make sure it is taken care the first time! A very dedicated employee and should be recognized as such by this dealership! She's a keeper !!! More

Very friendly staff The staff of the service department are so friendly and helpful. It takes a while if you stay to wait on regular maintenance (oil change, etc.), but The staff of the service department are so friendly and helpful. It takes a while if you stay to wait on regular maintenance (oil change, etc.), but overall experience is very good. More

Minor dent repair Can't tell where the fender was repaired. Impressed with the quality of work. Car came back washed.. Welcome surprise. Always professional and cour Can't tell where the fender was repaired. Impressed with the quality of work. Car came back washed.. Welcome surprise. Always professional and courtious More