Myrtle Beach KIA

Many errors of omission! I had previously purchased a 2017 Sorento through Mr McKeown and was well satisfied with the experience. Over the past week, I purchased a 2018 Sporta I had previously purchased a 2017 Sorento through Mr McKeown and was well satisfied with the experience. Over the past week, I purchased a 2018 Sportage and can only describe the experience as a nightmare. To begin with I test drove the Sportage sat down with Mr McKeown to negotiate the deal. Mr McKeown began the process by quoting the price of fully loaded Sorento (approximately $45,000 versus the approximate $35,000) I couldn't believe the disparity and left the dealership .Subsequently Mr McKeown emailed an offer indicating a list price of $39,000 which was unacceptable and we finally settled on an acceptable price which approximated the correct list price. The dealership didn't have the AWD model and gave me a loaner to drive while they located one. Fast forward, they had the correct vehicle and I was told that the registration, finance documentation and insurance card were in the vehicle. I asked Mr. McKeown about the the 90 day free trail for XM and he told me that it was taken care of, it wasn't and I called XM and took care of the. I then realized my error in trusting the word of Mr McKeown and Mr Raffensberger, there was no registration card nor Insurance card in the car. I called Mr Raffensberger who told me the Mr McKeown had been unable to contact the insurance company, which was nonsense given that I was able to contact the company and received an insurance card in less than five minutes. Mr McKeown finally called me back this afternoon and promised to mail me the missing documentation. When I asked him how I was supposed to drive a car with no registration he responded "that i should be OK". No apology, no effort to ameliorate the situation. no nothing. Suffice it to say that I beyond frustrated and very frustrated with this experience. A very unhappy customer More

Very Pleased Errick was a pleasure to deal with. We have purchased two Sportages from him and are very happy. He listened to our needs and he treated us in a very Errick was a pleasure to deal with. We have purchased two Sportages from him and are very happy. He listened to our needs and he treated us in a very professional manor with no pressure. The dealership did not have the car we wanted but he took the time to find it. He guided us through the entire process and took the time and patience to show two not so tech savy people how to use all the options in the car. More

Great service! I've bought a lot of cars, and the purchase experience at Myrtle Beach Kia was among the best I've experienced. Tim Jacks, my salesman, knew the prod I've bought a lot of cars, and the purchase experience at Myrtle Beach Kia was among the best I've experienced. Tim Jacks, my salesman, knew the product line, helped us choose the right car, kept in touch *just* the right amount, and made the sales transaction a smooth and enjoyable process. I would recommend Myrtle Beach Kia and Tim Jacks to anyone looking to buy a car on the Grand Strand. Scott in Finance made the logistics quick and painless. Thanks guys, I'll see you next time in the market. More

They work hard to get you the deal you can live with! Have a couple of co-workers who own Kia Soul's and love them. I like the looks of them. So we drove around the yard looking at what was available. Have a couple of co-workers who own Kia Soul's and love them. I like the looks of them. So we drove around the yard looking at what was available. Joe Claudio - tapped on our car window to see if we would like to test drive one. Let me just say that my husband was after me to trade-in my car - that I loved (not a Kia) - so this was not an easy sale for Joe or the dealership by any means. We test drove one vehicle that I wasn't crazy about... Joe asked me what I didn't like about it and what features were important to me. He suggested that I might like the new Kia Soul Turbo Exclaim. I really liked that one, so we began negotiations. After a bit of back and forth, I got a price and payment terms that I could live with. Joe told me in the beginning that he would work hard to get me the deal that I wanted/needed and in the end, he did. The only disappointing part was that when I went to sign the closing/Finance papers. I realized that I had just purchased a new 2017 Kia... when i thought that I had been test driving 2018s. In the end, I really liked the car and was happy with the deal that I got so I couldn't walk away. This is my first Kia purchase. Joe was super nice to work with and took the time to show me all the features of the car to make sure I was completely happy with it before we left the lot. I must say that I was pretty impressed with their finance person too. He seemed much more knowledgeable than some others I've dealt with in the past. More

Excellent service, great car value We were looking for a minivan and ended up purchasing the Kia Sedona. What hooked me in was the 5 star safety rating and the industry leading 10 year We were looking for a minivan and ended up purchasing the Kia Sedona. What hooked me in was the 5 star safety rating and the industry leading 10 year warranty. The sales team has excellent customer focus, and are sincere and caring. Thanks to Wes, and the entire Myrtle Beach Kia team for a great experience! More

SUPER DEALERSHIP Good Evening KIA from Myrtle Beach! Just a few kind words about this dealership that we had the pleasure to purchase our KIA Soul, right off the s Good Evening KIA from Myrtle Beach! Just a few kind words about this dealership that we had the pleasure to purchase our KIA Soul, right off the showroom Floor!! WOW, That felt amazing to write, just like the day we purchase it! We were greeted by a young and kind man, Joe! Thank you so much for your kindness,patients,and information about the vehicle we were shopping for. We were looking at a KIA Sorento,and I walked by this Soul and wanted to drive and then purchased a 2018 Soul!! We love it!! Thanks for treating us with respect and like family! We were very comfortable with this Dealership Thanks to all and Happy Holidays. More

Purchase of a car This was the best buying experience we have ever had . . The entire staff were friendly and helpful We got a fantastic deal 👍Thanks. Wesley Landre This was the best buying experience we have ever had . . The entire staff were friendly and helpful We got a fantastic deal 👍Thanks. Wesley Landreth More

My first brand new car! I went to Kia after a deer totaled my BMW. Since I was shopping for a car out of necessity (and not because I wanted a new car), I had no idea what I I went to Kia after a deer totaled my BMW. Since I was shopping for a car out of necessity (and not because I wanted a new car), I had no idea what I wanted. Wes was extremely patient with me and did not mind explaining the same things over and over again while I was trying to decide what I liked. Extremely positive experience!! More

great day Wes was a stand up guy. Enjoyed the buying experience. Will recommend his services to many of my friends. Have a happy Thanksgiving y'all! Wes was a stand up guy. Enjoyed the buying experience. Will recommend his services to many of my friends. Have a happy Thanksgiving y'all! More

Unbelievable I was so overwhelmed with the courtesy and patience that Wes had. He was able to get me in a new car. I can't thank him enough . I really appreciate S I was so overwhelmed with the courtesy and patience that Wes had. He was able to get me in a new car. I can't thank him enough . I really appreciate Stevenson Kia, and I would recommend this dealership to anybody More