Myrtle Beach KIA

We worked with Rich Rizzo on the purchase of a previously owned Honda Pilot. Rich was amazing and I highly recommend him. The entire process took about an hour from test drive to driving out of the dealershi owned Honda Pilot. Rich was amazing and I highly recommend him. The entire process took about an hour from test drive to driving out of the dealership. Rich made the car buying process not much of a process at all but rather an enjoyable car buying experience. Thanks, Rich!! More

I have owned Kia vehicles since 2013. I really haven't needed any warranty work until now. The Kia of Myrtle Beach service dept is useless. The service writer never answers the phone. I f I really haven't needed any warranty work until now. The Kia of Myrtle Beach service dept is useless. The service writer never answers the phone. I finally got thru to service via the Sales dept and spoke with some woman who was clueless. I explained the issue with our vehicle about one month ago and she made an appt. That appt is now next week and NOW they tell me that my vehicle might be there for a few days to resolve the problem and take care of 8 open recall items. Then they also tell me that they can't promise a courtesy car for that time period. Now they informed me that there will be a $185 "diagnostic fee" even thouigh I already had this issue diagnosed earlier by a certified independent mechanic and was told it should be covered under the KIA powertrain warranty. All this in mind, I cancelled my appt and will simply trade my vehicle soon for a different brand entirely. Kia spends millions of dollars in ads to acquire new customers but will lose a loyal customer over a couple of hundred dollars. Bad business model all around KIA!!! More

These guys have been fair with me. . They never tried to pad the bill with anything. The only thing I have had an issue with is the emissions update recall. It caused problems with r . They never tried to pad the bill with anything. The only thing I have had an issue with is the emissions update recall. It caused problems with running when cold and my remote start no longer works. I took it in and they did what they could to no avail. This was not the dealership, this was Kia. The update is bad. Don't get it. When they tried to charge me $200 for diags I balked. They actually looked at it from my perspective and deleted the bill. My car still runs rough on cold starts and the remote start doesn't work but I can live with that. That's on Kia,, not the dealership. The car is ten years old. I failed to mention that they gave me a ride home twice. And picked me up twice because I had no other transportation, How nice is that! We're talking 15 miles each way. I was going to use a local tire shop to replace my tires but I'm going to give MB Kia my business. They want a few dollars more but they are worth it. They really are good decent people. More

Service dept was great in doing the service on my 2025 kia soul today. Sean was wonderful in keeping me updated on the progress. Would highly recommend this establishment. kia soul today. Sean was wonderful in keeping me updated on the progress. Would highly recommend this establishment. More

Rich Rizzo provided a great experience, from the time we met in the lot, test driving vehicles and completing the sale, everything felt effortless. Would highly recommend this dealership. met in the lot, test driving vehicles and completing the sale, everything felt effortless. Would highly recommend this dealership. More

Patrick M. was by far the best car salesman I've had in my years of purchasing cars. I went on the site to schedule a test drive and he promptly messaged me and was by far the best car salesman I've had in my years of purchasing cars. I went on the site to schedule a test drive and he promptly messaged me and begin sending me information on the car letting me know it would be ready for me when I got there. He took his time explaining things to my daughter since it was her 1st purchase. Patrick made sure to explain all the perks that came with the car in detail, took time to show us how to work the functions inside. If you need help definitely ask for Patrick he will get you right 💯 More

The service department at this location is aweful, and they are truthful at all. We brought our kia sportage here, to find out why our airbag light went on. We received a message telling us the cost and they are truthful at all. We brought our kia sportage here, to find out why our airbag light went on. We received a message telling us the cost and we declined both seravices. We then called to find our when we could pick up the vechicle, that went everything when downhill from there. Charlies finally answered our call, because no one would pick up the phones, and I thank goodness I have records to show how many times we called. After speaking with him he finally said he would have the car ready and we said we will head over to pick up the car, and he said fine. We arrive at Kia and we are then told that the car is not ready the service guy is out to the lunch for 30 to 45 minutes. Im like why did you not just say that or call us back and tell us that so we did not come all the here to pick the car. So we told him please call us when he is back so we can come get the car. This is happened between 12 pm and 12:15 pm , can you imagine lunch breaks at kia are till 3:54 pm when we finally received a call to pick up our car and the manager who really needs a new job tells us it was miscommunication. No you need knew empolyees, because they did not do there jobs. The manager should be assamed of himself looking at people like deer with head light in road. Horrible. More

I had an excellent experience working with Patrick McMahon. From the test drive to signing the paperwork, Patrick was friendly, patient, and straightforward. He answered every question clearly and bro McMahon. From the test drive to signing the paperwork, Patrick was friendly, patient, and straightforward. He answered every question clearly and broke down the numbers without any surprises. He communicated everything in a way that I understood and the best part was I didn't spend hours sitting around waiting for answers from anyone. The whole Kia staff were polite and straight forward, with no gimmicks. From meeting Patrick when I first arrived at the dealership, to making the sell, to meeting with the finance people, to driving away in my sweet ride, everything was so smooth. I’d happily recommend Patrick and the Myrtle Beach Kia staff to friends and family. More

I had an excellent experience with Chris my salesman. I applied got approved, made an appointment and drove home with a 2025 Kia K5. It was a great day for me. They got me in and out in no time. The best I applied got approved, made an appointment and drove home with a 2025 Kia K5. It was a great day for me. They got me in and out in no time. The best car dealership I ever worked with an did not have any problems with the Finance Department or Sales. They were all very pleasant, and professional and I look forward to doing business with them again very soon. Thanks Kia family of Myrtle Beach. More

I had an excellent experience working with Patrick McMahon. From the first test drive to signing the paperwork, Patrick was friendly, patient, and straightforward. He answered every question clearly, McMahon. From the first test drive to signing the paperwork, Patrick was friendly, patient, and straightforward. He answered every question clearly, broke down the numbers without any surprises. Communication was great—texts and calls were returned quickly—and he kept everything moving so I wasn’t stuck at the dealership all day. After the sale. I’d happily recommend Patrick to friends and family. More