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Myrtle Beach KIA

Myrtle Beach, SC

4.8
2,088 Reviews

4811 Highway 501

Myrtle Beach, SC

29579

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Showing 2,088 reviews

April 26, 2022

Joe was wonderful to work with, made the car shopping experience so easy and pleasant. I highly recommend him to deal with. Joe went the extra mile to help me find the right vehicle. More

by Wenrobertson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Claudio
Apr 27, 2022 -

Myrtle Beach KIA responded

Thank you for the kind words. That is always so nice to hear! I will even go 2 miles lol. Thanks again!

Apr 27, 2022 -

Wenrobertson responded

My Pleasure Joe!!

April 26, 2022

I had such an awesome experience purchasing a vehicle from Joe, very personable guy! He made everything super easy, was very knowledgeable and informative about the cars. He sold me a 2022 Kia K5 and I l More

by michellemenefee11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Claudio
Apr 27, 2022 -

Myrtle Beach KIA responded

I had a great time with you and your family. It made everything fun during the boring parts. I am so happy to hear you are loving it! If you need anything I am always here to help

April 25, 2022

Had an amazing experience purchasing my first new car, thanks to Joe! He is extremely knowledgeable and made the whole process easy. You can tell he really loves what he does and cares about his customers More

by Felicia Barile
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Poplin, Joe Claudio
Apr 27, 2022 -

Myrtle Beach KIA responded

I really do care about my customers and making sure they are happy is my number one priority. I am so happy to hear that from you and that you are really loving your Seltos!

April 25, 2022

Joe made buying a car easy and rewarding. I left with a 2023 Kia Sportage. More

by Bryder2380
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Claudio
Apr 27, 2022 -

Myrtle Beach KIA responded

So happy to hear I made the process easy and enjoyable! Hope you are loving your Sportage more and more every day!

April 25, 2022

Rich is a patient and great person to work with. We bought a Soul from him so we went back to him again! He was great entertaining our daughter throughout the car buying process and we bought anothe More

by Izzytwinkie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Poplin, Rich Rizzo
Apr 27, 2022 -

Myrtle Beach KIA responded

Thank you, I look forward to helping you in the future. If you ever need anything please feel free to call me

April 25, 2022

I bought my Kia telluride from them 10 out of 10 would recommend the process was made so easy and fast. More

by 16keatleys
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Claudio
Apr 27, 2022 -

Myrtle Beach KIA responded

Thanks for kind words. I hope you are doing well and loving your Telluride!

April 25, 2022

Joe is amazing! He was very knowledgeable about KIA’s. He found the perfect car that fit our budget and we say how much we love it on a weekly basis. We appreciate t More

by Sorento
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Claudio
Apr 27, 2022 -

Myrtle Beach KIA responded

I am so happy to hear how much you are enjoying your Sorento. I will definitely be here in the future for your next vehicle. Thanks again

April 18, 2022

The dealership here were extremely nice and very helpful. They were able to get me a nice car because at my first dealer, I was sold a terrible car for a high price. I am really glad I bought a car from KIA. More

by ajhernandez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Poplin, Edward Lake
Apr 18, 2022 -

Myrtle Beach KIA responded

Alan thank you we are happy to help!

April 16, 2022

I had my car towed to the service department because it was having electrical and brake issues. Matt was very rude and arrogant. I explained to him that it was my only source of transportation, and I cou More

by Unhappy Customer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Eddie Gilbert, Matt Gipe, Anthony Thompson
April 15, 2022

So untrustworthy, extremely rude and unprofessional! Myrtle Beach Kia will take advantage of you every way they possibly can. My car sat in the parking lot for over 4 months, untouched, waiting to get f More

by Cmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Bazinet, Jim DeHart, Anthony Thompson
Apr 15, 2022 -

Myrtle Beach KIA responded

Ms. Macbay, I apologize that you are having AC problems. We did not refuse to fix your AC issue. We refused to pay for your AC issue, which is not covered under warranty. Your vehicle was towed in disabled and received an engine replacement, covered through the manufacturer's warranty. Any other needed repairs not covered under warranty are the responsibility of the customer. Feel free to call me again, so we can discuss this further if you would like.

Apr 15, 2022 -

Cmac responded

There were NO repairs needed until your staff touched my car! I never had a single issue with my AC until I had repairs done by your CARELESS staff for a recall that was 100% out of my control. Don’t try and act “helpful” and “caring” now because when I called and tried to work this out over a 2 day period you acted as if you didn’t care about my situation, you were dismissive and 100% unwilling to work with me! You lied to me about the entire situation! I stand by every word in my review! This dealership is terrible and by far the worst service I have EVER received, they are unreliable and dishonest!!!!! And I am referring to the general manager, Matt, the service department manager, Jim, and the other rude guy, Anthony!

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