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Myrtle Beach KIA

Myrtle Beach, SC

4.8
2,088 Reviews

4811 Highway 501

Myrtle Beach, SC

29579

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Showing 2,088 reviews

February 15, 2022

I have purchased many vehicles over the years! It was sometimes a good experience but not always! That all changed when I decided to check out the Kia dealership in Myrtle beach South Carolina! Wh More

by Marie.Palazzotto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Claudio
Feb 21, 2022 -

Myrtle Beach KIA responded

Thanks so much for taking the time to leave me such an extensive review! It means a lot to me. I hope you love your new car and Ill always be here for you.

February 12, 2022

Matt was rude. He was not pleasant to talk to or try to work with with our car repair. This was warranty work possible. Took 3 months for them to start the process. They called for information and we gave More

by baseball-coach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Gipe, James Turner, Anthony Thompson
Feb 14, 2022 -

Myrtle Beach KIA responded

I am sorry that you had a negative experience in my service department. I realize that our communication has been lacking in the last few months. We were never prepared for such an influx of engine repairs. Unfortunately we are learning as we go. Thank you for the constructive criticism and I will review it with our service department staff in order to improve upon our preparedness and communication skills.

Feb 15, 2022 -

baseball-coach responded

I understand when a company gets overwhelmed. The issue started from the beginning. Matt was never clear to start with and always seemed arrogant. It is hard to grasp that someone like Matt is the front face of your service department. Then to top it off we had to buy an over priced battery because it died while waiting to be looked at. You have mistake constructive criticisms for the blunt truth. I hope other customers have a better experience.

February 10, 2022

Melanie exceeded ALL of my expectations and made this experience easy and the absolute best! She matched my energy, listed to all of my concerns and answered all of my questions. I couldn't be happier wi More

by LHOWARD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie Nelms
Feb 11, 2022 -

Myrtle Beach KIA responded

Thank you SO much Lindsey! You were what I would call, the ideal customer! You came ready and made it so easy for me to deliver. I look forward to helping you in the future when you are ready to upgrade!

February 08, 2022

This was the easiest and most comfortable dealership experience I have ever had. Keith understood I had a tough schedule and accommodated everything for me. The dealership is very well organized, clean More

by Mcnellie003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Poplin, Keith Gannett
Feb 09, 2022 -

Myrtle Beach KIA responded

I Love me some good reviews. Thanks Katie, you are now part of the MB KIA Fame. If you ever need anything let me know, be blessed. Keith

February 03, 2022

Excellent honest and thorough staff, everyone was very friendly - professional. Keith is great we enjoyed working with him! My new Sorento is awesome! More

by rpatsey259
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Gannett
Feb 09, 2022 -

Myrtle Beach KIA responded

Thanks for the great review. That Sorento is sweet! If you guys ever need anything please let me know, thanks and be blessed. Keith

February 02, 2022

This dealership is by far the best place to get friendly and professional help when you need or just want to trade in your car or SUV for an upgraded version of your current vehicle as I have. The sales dep More

by Boosterbrox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Bazinet, Matt Gipe, Wes Landreth, Austin Ingle, Shane Lee, Keith Gannett
Feb 02, 2022 -

Myrtle Beach KIA responded

Boom- that is an awesome review. Thanks so much. We strive to give everyone a great experience here at MB KIA. Thanks again- Be blessed, Keith

Feb 02, 2022 -

Boosterbrox responded

You all have earned the review I have given you.

February 01, 2022

This is the second Telluride I have purchased from Myrtle Beach Kia and both times I have had the pleasure of dealing with Keith Gannett. Over the past two and a half years that I have dealt with Keith, I h More

by Mpwaters45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Poplin, Keith Gannett, Edward Lake
Feb 02, 2022 -

Myrtle Beach KIA responded

Thanks for the great review Mike. You are indeed family my friend. It has been my pleasure to sell you a couple of Tellurides. See you on your next visit, be blessed. Keith

January 27, 2022

Very satisfying experience, Ed was very helpful during the entire buying period. We highly recommend More

by Tedkppyc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Poplin, Edward Lake
Jan 28, 2022 -

Myrtle Beach KIA responded

Thank you for the Great Review. It was a Pleasure working with you.

January 24, 2022

Nice dealership, but wanted MSRP plus overpriced extras plus $2000 additional dealer profit on a 2022 Telluride SX. More

by gbe31949
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Claudio
Jan 25, 2022 -

Myrtle Beach KIA responded

Thank you for your review and feedback. We are proud to be one of the lowest priced Telluride dealers in the nation, as low inventory levels and an increased demand for the product have most definitely increased pricing. We will be happy to place an order for you, if you are still in the market. Matt Bazinet - General Manager

January 16, 2022

Keith made sure to stay in touch during the whole process to keep me updated. It was a pleasure to have him helping me with my car buying process. Love my new car! More

by 1cbmustang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bazinet, Keith Gannett
Jan 17, 2022 -

Myrtle Beach KIA responded

Thank you so much for your business and the great review. It was my pleasure putting such a beautiful car in your driveway, the Telluride is awesome! Looking forward to seeing you guys when you come in for service be blessed

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