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Myrtle Beach KIA - Service Center

Myrtle Beach, SC

3.6
107 Reviews

107 Reviews of Myrtle Beach KIA - Service Center

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December 07, 2022

Excellent service from everyone involved with buying our our bee Kia. Especially Keith, thank you More

by Chrisbonser13
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Gannett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2022

As a new resident, I was very impressed by the courtesy and the hospitality of both the Service and Parts departments. When I had difficulty with an ordered part, Will from Service went out of his way to e More

by jeffmartin.de
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Gipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2022

We are a KIA family, from our first KIA, the Sportage in 1997. We moved here July 2021 and needed a new van, so we went to Myrtle Beach KIA and luck having it we met Rich Rizzo. We instantly felt like he w More

by MicheleMcComb13
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2022

Daniel is very courteous and helpful. He always makes sure I understand all the issues and prioritizes things if I can't get everything done right away. Afterwards he goes over the bill t More

by danieldexter4576
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2022

Daniel continues to provide exemplary service at the Myrtle Beach Kia dealership. He has an infectious attitude that exudes confidence in knowing your vehicles are in the right hands. The Service Crew's More

by Cyanimation
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Gipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Myrtle Beach KIA responded

Thank you for the review. We take a lot of pride in delivering the best customer experience we can. We greatly appreciate your loyalty to us.

November 07, 2022

Brand new Telluride purchased at this dealer can't get my vehicle in for 6 weeks for servicing. After service manager Wood went through list of trouble getting technicians , people coming from out of state e More

by Brianoconnor
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Woodford Freeman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Myrtle Beach KIA responded

Brian, Thanks for reaching out to me with your concern. Capacity and personnel constraints are creating a longer than usual timeframe for scheduled appointments. As an option for now while we push through reducing this timeframe, if it's possible for you to drop off the vehicle one day for us to work in between appointments we can certainly have the service performed much sooner. I also spoke to your Sales Consultant, Thomas who also would be willing to pick up your vehicle one day from you at work and bring it back to you once it is completed. As for future visits, I would encourage you to pre book your maintenance services ahead of time to ensure a smooth appointment schedule. Our staff can set you up on a 4 or 5 month recurring schedule to guarantee no surprises. Respectfully, Matt Bazinet General Manager

November 05, 2022

Had a outstanding experience with Kia Myrtle Beach Sc even under unfortunate circumstances while I was on vacation Daniel W and Will T provided excellent customer experience. If my car was going to break More

by Britany W
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Thibodean
Nov 09, 2022 -

Myrtle Beach KIA responded

Happy we were able to help you while you were visiting. Thank you for the review!

November 04, 2022

xxxxtest Service you could receive. Matt is a xxxxxxx & doesn’t know what he’s doing, needs to be fired or put in his place. More

by rhodesisabella93@gmail.com
Overall Experience
Recommend Dealer
No
Employees Worked With
Matt Gipe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Myrtle Beach KIA responded

Please reach out to me with additional information to reference. 843-444-8000. Matt Bazinet, General Manager

September 16, 2022

Joe did a good job for us, we were pleased on all fronts and would highly recommend him!!! More

by Leslie.Miller.1984
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joe Claudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Myrtle Beach KIA responded

Thank you so much for taking the time to do this review for me! I will always be here for you in the future.

September 12, 2022

I went to the Kia Dealership today to check the status of my car. My car has been on their lot since July, just sitting. Ed a Senior Advisor was very rude, stating Kia is putting a new engine in my car at no More

by tewanaalston
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Edward Santer III
1
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