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Myrtle Beach KIA - Service Center

Myrtle Beach, SC

4.2
146 Reviews

146 Reviews of Myrtle Beach KIA - Service Center

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September 14, 2023

Amazing service from Will Thibodeau anytime I need help with my car he is one call away. Very attentive and kind and really seems he cares about his costumer. Thank you so much Will. More

by ari_258
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Thibodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2023

My car went for a security update 2 weeks a go and I can't get answers. On why it hasn't been fixed. Will never use them again for anything. More

by Shirley
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Gipe
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

Will from service was very helpful and kept me updated all the way through he is nice customer service to go to person thank you.smiles More

by letishia Moseley
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Thibodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2023

mr william trollinger was the best my day was going bad and he made me smile from the time i got there til. i left made sure everything was ok i appreciate his services i highly recommend them to come to k More

by ziquesimmons455
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Thibodeau
4.0
This rating includes all reviews, with more weight given to recent reviews.
William Trollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Myrtle Beach KIA responded

Thank you for the great review of Will and Bill and the service department.

July 29, 2023

Taken my car in for service and Will had me in and out in no time. Great service More

by Kiafamily
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Thibodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Myrtle Beach KIA responded

Thank you for the great review of Will and the service department.

July 28, 2023

When I entered the service department I was greeted very nicely. My name was taken and I was told about how long it would be and was shown to the waiting area. After everything was complete Will came and go More

by Fluffly
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Gipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Thibodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Trollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Pate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Myrtle Beach KIA responded

Thank you for the great review of the service department. The staff really appreciates the positive feedback.

July 26, 2023

Will was a very friendly and helpful service advisor. He managed to help us get are car in for service very quickly. More

by karenkawamoto4
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Thibodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Myrtle Beach KIA responded

Thank you for the great review of Will and the service department.

July 25, 2023

William Thibodeau greeted us as we entered the service department. He was very friendly and professional as well. The work on our vehicle was completed quickly and professionally. . We highly recommen More

by Oldsurferguy
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Thibodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Myrtle Beach KIA responded

Thank you for the great review of Will and the service department.

Aug 22, 2023 -

Oldsurferguy responded

You're very welcome

July 24, 2023

William Thibodeau was the service advisor I dealt with and he was friendly and very knowledgeable. More

by TARiozzi616
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Thibodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Myrtle Beach KIA responded

Thank you for the great review of Will and the service department.

July 21, 2023

No problems answer all my question nice guy Went over paper work explanation about the oil More

by gritfish
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Trollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Myrtle Beach KIA responded

Thank you for the great review of Bill and the service department.

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