NYC Motor Cars

MY PREFERED CHOICE OF RATING IS (NEGATIVE 5 STARS)! BUYER BEWARE! BEFORE YOU BUY A CAR FROM NYC MOTOR CARS - 3748 BOSTON RD, BX NY MAKE SURE YOU CHECK THE CAR THOROUGHLY! ALTHOUGH I WENT IN TO DO A CAS BUYER BEWARE! BEFORE YOU BUY A CAR FROM NYC MOTOR CARS - 3748 BOSTON RD, BX NY MAKE SURE YOU CHECK THE CAR THOROUGHLY! ALTHOUGH I WENT IN TO DO A CASH BUY OUT MIKE INSISTED THAT I FINANCE THE CAR SO THAT I CAN GET A DISCOUNT. ALTHOUGH WE AGREED ON THE SELLING PRICE AND I MADE SURE THEY GAVE ME A BILL OF SALE BEFORE I PURCHASED THE CAR THEY STILL SAID "OH MY BOSS SAID WE CAN'T SELL YOU THE CAR FOR THAT PRICE" BILL OF SALE OR NOT THEY WENT BACK ON THEIR WORD. ALTHOUGH I DECIDED TO FINANCE FOR THE DISCOUNT THEY NEVER GAVE ME THE DISCOUNTED PRICE THEY SAID FOR FINIANCING! ALL THEY CARE ABOUT IS THEIR KICK BACK FROM THE FINANCE COMPANIES! IF YOU DECIDE TO BUY A CAR FROM THEM BEFORE YOU SIGN ANYTHING OR LET THEM RUN YOUR CREDIT WHICH THEY WILL TELL YOU ONLY ONE HARD HIT MEANWHILE THEY DID 5 HITS ON MINE MAKE SURE TO CHECK THE CAR BEFORE YOU FILL OUT THE APPLICATION AND AFTER YOUR DONE WITH THE CREDIT CHECK AND READY TO SIGN. WHEN I DROVE FOR A TEST DRIVE NO CHECK ENGINE OR ERROR CODES POPPED UP BUT AFTER I FINISHED SIGNING MY LIFE AWAY AND WAS READY TO DRIVE HOME I DROVE ONE BLOCK AND ALL THE LIGHTS CAME ON LIKE A CHRISTMAS TREE, I AM SURE THEY CLEARED THE CODES BEFORE I TOOK IT FOR A TEST DRIVE. AFTER I DROVE OFF I RETURNED RIGHT AWAY AND BELIEVE ME WHEN THEY SAY AS IS THEY LITERALLY MEAN THAT EVEN DRIVING ONE BLOCK AWAY!!! IN ADDITION TO THE ERROR CODES ON THE DASH WHEN I OPENED THE SUNROOF IT DID NOT OPEN, ALTHOUGH I ADDRESSED IT TO MIKE HE DID NOT WANT TO FIX ANYTHING BECAUSE IT WILL COST HIM MONEY INSTEAD HE TOLD ME WE SOLD YOU AN EXTENDED WARRANTY BRING IT BACK AND WE'LL FIX IT THROUGH THE WARRANTY. I HAVE BEEN BUYING CARS FOR OVER 35+ YEARS AND THIS BY FAR HAS BEEN MY WORST EXPERIENCE EVER! IF I CAN OFFER SOME ADVISE TO YOU, PLEASE GO ELSE WHERE I WOULD LOVE TO SAVE YOU FROM THIS PLACE. THEY ARE NOT HONEST AND THEY DON'T CARE ANYTHING ABOUT ANYONE. THEY ALSO OFTEN CHANGE STAFF AND MANAGEMENT AND GO BANKRUPT AND OPEN UP IN A DIFFERENT NAME THAT'S WHY I WROTE THEIR NAME AND ADDRESS! YOU CAN CHANGE YOUR CORPORATE NAME BUT YOU CAN'T CHANGE THE ADDRESS! THE SALESMAN EDISON SUPPOSEDLY DOES NOT KNOW ANYTHING AND THAT'S BECAUSE HE IS A PUPPET FOLLOWING MIKES ORDERS! HE TRIED TO APOLOGIZE ON THEIR BEHALF BUT AT THE END OF THE DAY SORRY DOES NOT DO ANYTHING FOR ME. IN THE MEANTIME I HAD A CAR I OVER PAID FROM THE ORIGINAL AGREED PRICE AND HAD TO TAKE TIME OFF FROM WORK TO GET IT FIXED WHICH THE SUNROOF ALONE IS A WHOLE DAY NOT INCLUDING THE SENSORS, AS IT TURNS OUT THE WARRANTY REFUSED TO FIX THE SENSORS BECAUSE THE CAR WAS INVOLVED IN A FENDER BENDER FRONT AND REAR WHICH WAS NOT LISTED ON THE CARFAX! THE SENSORS WAS GOING TO COST $7,500.00 TO REPLACE. I GOT RID OF THE CAR AND LOST $10K+ ON THE TRADE IN. AGAIN BUYER BEWARE! FYI MIKE WAS THE SO CALLED MANAGER! I HAVE PICTURES, EMAILS AND TEXT TO PROVE MY POINT. PLEASE NOTE THIS REVIEW IS NOTHING PERSONAL, I'VE CALLED THEM MANY TIMES, AND MANY CALLS WERE IGNORED OR NEVER RESPONDED TO. MY LAST EMCOUNTER WAS WITH A DIFFERENT MANAGER NAMED ANTHONY, HE CALLED ME AND OFFERED ME FOR MY INCOVENIENCE TO REIMBURSE ME FOR 5 DEDUCTIBLES AT $100.00 EACH, I ENDED UP PAYING THE MERCEDES DEALER $700.00+ TO HAVE THE CAR CHECKED AND SINCE THE WARRANTY DID NOT COVER THE THE SENSORS I HAD TO REFUSE THE REPAIR BECAUSE I COULDN'T PAY $7,500.00 FOR THE SENSORS. I PLEADED WITH THE MANAGER ANTHONY TO REIMBURSE ME AT LEAST THE $500.00 HE TOLD ME, BUT HE KEPT TELLING ME HE HAD TO TALK TO HIS BOSS AND NEVER CALLED ME BACK. I GAVE THEM ALL THE BENEFIT OF THE DOUBT, THEIR SILENCE LEFT ME NO CHOICE BUT TO TAKE THIS ROUTE AND HOPEFULLY IF I CAN SAVE AS MANY PEOPLE FROM MY EXPERIENCE THAT WILL MAKE ME HAPPY. I WILL BE FILLING A REVIEW HERE, WITH GOOGLE AND ANY OTHER SITE THAT I CAN FIND INCLUDING FILLING A COMPLAINT WITH THE BETTER BUSINESS BUREAU. More

Phil, Jay and Mike provided exceptional service! ! We drove all the way from Pennsylvania and it was definitely worth the trip!! We are very satisfied with our 2018 Audi and will be coming back to bu ! We drove all the way from Pennsylvania and it was definitely worth the trip!! We are very satisfied with our 2018 Audi and will be coming back to buy another vehicle real soon... thank you all for your undivided attention and walking us through the entire transaction process. You guys are great!! The Gerez Family More

I HAD A GREAT EXPERIENCE THEY ARE UNDER NEW MANAGEMENT EVERY BODY WAS VERY HELPFUL... FROM THE MANAAGERS TO THE SALESMAN WERE VERY HELPFUL MADE SURE I WAS GOOD AND GOT THE CAR OF MY CHOICE WOULD DEFINITLY EVERY BODY WAS VERY HELPFUL... FROM THE MANAAGERS TO THE SALESMAN WERE VERY HELPFUL MADE SURE I WAS GOOD AND GOT THE CAR OF MY CHOICE WOULD DEFINITLY RECOMEND THEM More

Dealer Listed on price. Then changed it to another. Well if you read here it says this much for the car qhen you put this much down. LMAO what a joke. We come to an agre Then changed it to another. Well if you read here it says this much for the car qhen you put this much down. LMAO what a joke. We come to an agreement on price of the car plus taxes after me fighting of the so called dealer fees. Great I should be out of here in no time. Wrong. Now I seat with the finance guy and he hits me with a finance department fee. Would not recommend. More

Worst experience ever. I went to see a car but they told me that one of the manager had the key which is totally fine because i went without an appointment. But i still loo I went to see a car but they told me that one of the manager had the key which is totally fine because i went without an appointment. But i still looked at the car and i liked it and i made an appointment for the following week. The day of my appointment i called Joel Becerra(my salesperson) to asked him if the car was still there and if it was ready because i live in NJ and it was a 2 hour drive and i did not wanted to waste my time and my money. He said yes, that everything was ready, that he had the key and everything. So when i got there he told me that he was busy and asked another guy to take care of me but then the other guy was looking for the car keys and did not find it and then he told me that the car was getting serviced. Therefore, thats when i realized that Joel did not want to take care of me that day because he knew the car was not ready and not because he was “busy” like he said, he did not even have the courage to look at me and tell me in my face that he messed up. Finally, i would not recommend this salesperson not even to my worst enemy, he is very irresponsible and a big liar! I gave one star on the review because thats the lowest i could give but in reality he deserves 0! More

I wish that I could give them less than 1 star, but unfortunately I cannot. Run AWAY!!!! Don't buy, Don't go, Don't call. They are nothing but liars. False advertisement. No only are they liars and unt unfortunately I cannot. Run AWAY!!!! Don't buy, Don't go, Don't call. They are nothing but liars. False advertisement. No only are they liars and untrustworthy, they are blatantly disrespectful, especially to women. After selling me a car, running my credit and receiving my deposit, they refused to release the car demanding more money! Absolute Scam Artists!!!!! Please do yourself a favor and Do Not become a victim like I did. Read the reviews. So many others have written about their negative experiences with this dealership. all of which involve a similar experience to mine of false advertisement and reneging on deals. More importantly, read the responses from the dealership. Notice the disrespectful tone. According to management's reviews, almost every consumer is somehow at fault, not reading, not understanding what they are reading and having chips on their shoulder. They take no responsibility. I guess they never heard the old adage, "the customer is always right"! More