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NYE Chrysler Dodge Jeep Ram

Oneida, NY

Overview
Employees
Reviews
Vehicles
4.5
309 Reviews
At NYE Chrysler Dodge Jeep Ram, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, truck or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Dodge Durango, Jeep Grand Cherokee L, Gladiator, Ram 1500 and 1500 Classic. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile. Our showroom in Oneida is a quick drive from the surrounding Rome, Utica, Fayetteville, Cicero, and Gloversville areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep, or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
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1553 Upper Lenox Ave

Oneida, NY

13421

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Showing 309 reviews

September 09, 2024

Both Savon and Joe were extremely helpful and patient with me. Delivery was fast and the car was clean and full of gas. More

by rusty_6013
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Savon Khiemdavanh, Brian Ladd
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Sep 11, 2024 -

NYE Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 08, 2024

Outstanding assistance and professionalism from everyone from phone operators to service department people. Very well pleased. More

by creagan2551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley, Eric Glenn
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Sep 11, 2024 -

NYE Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 07, 2024

Made and appointment for a recall and they got us in right away and the fix took 15 minutes. More

by laura.lang115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
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Sep 11, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 07, 2024

I had an exceptional customer experience. Everyone was very nice and helpful. I would definitely recommend. More

by MariaD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
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Sep 11, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 06, 2024

Requested oil change and tire rotation. The service order indicated they performed the tire rotation but statement was falsified. They did not rotate the tires More

by garylaureti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Glenn
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September 06, 2024

Always helpful would like to have my radio issue fixed or take my jeep back and something new More

by 19ARM64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 04, 2024

Madison was extremely professional and very diligent in the necessary task for my business purchase an excellent employee More

by JDCRONK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Beckwith
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Sep 11, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 03, 2024

The service at Nye was great. Detailed and they were able to diagnose what was wrong with my truck More

by acrowe6037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley, Eric Glenn
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Sep 11, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 01, 2024

Within 20 miles of driving all of the sensor errors are back on. Primary issue was clearly not tested after repair and is still not repaired More

by rtocdo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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September 01, 2024

Great job, Understood my requirements, anticipated the little things that needed to be Taken care of and got them done quickly. More

by BFMAY6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Beckwith, Brian Ladd
Report | Print
Sep 11, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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