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NYE Chrysler Dodge Jeep Ram

Oneida, NY

Overview
Employees
Reviews
Vehicles
4.5
294 Reviews
At NYE Chrysler Dodge Jeep Ram, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, truck or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Dodge Durango, Jeep Grand Cherokee L, Gladiator, Ram 1500 and 1500 Classic. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile. Our showroom in Oneida is a quick drive from the surrounding Rome, Utica, Fayetteville, Cicero, and Gloversville areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep, or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
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1553 Upper Lenox Ave

Oneida, NY

13421

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Showing 294 reviews

August 07, 2024

Easy to schedule. Good communication and fast completion. Will continue to have my service done there. More

by Pete46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
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Aug 09, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 07, 2024

Quick appointment and a double check at out request same day, Knowledgeable and mindful of cost More

by physio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 02, 2024

I want to Thank Nye for the fast service and for the loaner vehicle, while my vehicle was in the service department getting a recall fixed More

by COURTRIGHTSUE703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Geaslin, Andrew Trombley
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Aug 06, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 01, 2024

Great service and very friendly. Just very expensive but what isn’t now a days More

by matthewtanner01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Geaslin
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Aug 06, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 01, 2024

I had a good experience with the service department. They understood what I was telling them about my vehicle. Scheduled me for a appointment to the part replaced. More

by lugolee11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
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Aug 06, 2024 -

NYE Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 01, 2024

Very professional, much more than the first dealership I visited. The car was clean and ready to be test driven. More

by vsbsecret
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Savon
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Aug 06, 2024 -

NYE Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 31, 2024

most expensive brake job in my life! the diagnostic charge is uncalled for when I came in and told tech I NEED BRAKES.... then the $199 per hour charge times 4 hours because its a "dies More

by jdibble41
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Glenn
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

NYE Chrysler Dodge Jeep Ram responded

"Jdibble41" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 31, 2024

They fully took care of all of my needs and performed everything needed to get my car up to specs. They also let me know the status of future maintenance needs. More

by JETSFANTUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Metrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Geaslin
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Aug 06, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 30, 2024

I came in to have an oil change and tire rotation. Andrew was there to help me from start to finish. He always has me back. Thanks, Andrew. And I would also like to say that Eric has been there for me More

by creagan2551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Trombley, Zach Wells
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Aug 06, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 30, 2024

THE SERVICE DONE WAS FAST. THE SERVICE WRITER WAS KNOWLEDGEABLE AND FRIENDLY. HE KEPT ME APPRRIZED OF WHAT WAS DONE ANS WHEN IT WAS FINISHED. GOOD JOB! More

by dtaylor7748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Geaslin
Report | Print
Aug 06, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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