NYE Chrysler Dodge Jeep Ram

I had the worst experience with the service department. They lack communication to the owner about their vehicle. This is regards to early June appointment my back up camera stopped working & I was having They lack communication to the owner about their vehicle. This is regards to early June appointment my back up camera stopped working & I was having issue with the stop/start. I had an appointment on Thursday in the morning. I dropped off the jeep on Wednesday night. No one bothered calling me I call Monday & got told the they ran the diagnostics on Saturday and the mechanic would call me back before they closed. No one bother calling me that night. I had a recall again on Tuesday morning then I got told they’re trying to get a hold of the extended warranty people to make sure it’s covered so they can call and order the part. I feel like that should’ve already been done a few days beforehand since they knew on Saturday. Then I called because I needed the vehicle on Thursday. And told him I would be by in the morning to pick it up around 10 10:30 AM and I would pay whatever I needed to until the part came in. OK sure no problem. We’ll have it ready for you. My car was still torn apart. I had to sit and wait for them to put it back together and they lied to me that there was a tow truck blocking it. I drove around outback there wasn’t as they were scrambling to put my car back together. Schedule my appointment to get the backup camera put in when they got the part asked at that point about a refund well the lady that doesn’t stay here today I said well can she call me nobody calls nobody answers her phone. This last visit that I went because the check engine light was on. Talk to the service manager about my refund and he said he would look into it and if I had one coming, I would get it. I said if you can, please contact me so I know heard nothing I called and then he acted like I was crazy. That’s not what he’s told me. He said he would just send out for it. I said I asked you to call me back just I will never get my vehicle from this dealership again due to the service department. More

Everyone is always so helpful and friendly. They take the time to explain everything and keep me posted on the progress. They take the time to explain everything and keep me posted on the progress. More

Easy to deal with, seemed to care about our experience. Felt like we were treated fairly. Felt like we were treated fairly. More

Excellent service and the staff was great going through every step of the process!!!! Highly recommended! every step of the process!!!! Highly recommended! More

Lee Bartlett was FANTASTIC! The BEST! He was super helpful every step of the way. Definitely went above and beyond. Many thanks Lee! The BEST! He was super helpful every step of the way. Definitely went above and beyond. Many thanks Lee! More

Class operations from stRt to finish selecton sales team and financial all had my interest and financial all had my interest More

Very nice people to deal with. Also having Saturday hours means EVERYTHING! My wait time was not very long and service was great. Also having Saturday hours means EVERYTHING! My wait time was not very long and service was great. More

My wife and I went to trade in our old car and Lee Bartlett was extremely helpful in getting us the car we wanted. He's super friendly and we had a fantastic experience. Thank you so much Lee for bein Bartlett was extremely helpful in getting us the car we wanted. He's super friendly and we had a fantastic experience. Thank you so much Lee for being there to help us out! We will definitely be back! More

Lee Bartlett was an amazing salesperson! !!!! He went above and beyond for my husband and myself to get us the car we wanted. We will definitely be back to see Lee for our next car! Thank you !!!! He went above and beyond for my husband and myself to get us the car we wanted. We will definitely be back to see Lee for our next car! Thank you so much Lee you- are in our top 2 favorite salespeople of all time!! I look forward to doing business with you again. You're the best! More