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NYE Chrysler Dodge Jeep Ram

Oneida, NY

4.6
413 Reviews
At NYE Chrysler Dodge Jeep Ram, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, truck or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Dodge Durango, Jeep Grand Cherokee L, Gladiator, Ram 1500 and 1500 Classic. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile. Our showroom in Oneida is a quick drive from the surrounding Rome, Utica, Fayetteville, Cicero, and Gloversville areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep, or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
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1553 Upper Lenox Ave

Oneida, NY

13421

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Showing 413 reviews

January 01, 2026

The dealership is very clean and comfortable. The service department met me at my appointment time and took my truck to have the work done that had to be done,it come back in about an hour. I wou More

by scatpac392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jan 09, 2026 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 29, 2025

I received excellent response and help from the first phone call to the last and there were many! My truck broke down over 600 miles from home and unfortunately required a part that was backordered by t More

by Jeff Webb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 26, 2025

Nye was excellent with their service. My only complaint was with Chrysler, waiting five months for the part. Jennifer and Laura in service were excellent. More

by donnapatsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Mead
Dec 26, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

December 26, 2025

My experience with Nye was excellent great customer service. Everyone treated me well. I was very satisfied with my experience at Nye. More

by gottabegood4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Mead, Laura Mead
Dec 31, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 17, 2025

Really love this place Lee was amazing to talk to so helpful 10 out of 10 recommend Lee and this place to other people the service was also amazing they did a really good job on the car very professio More

by Kjcompoli81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyrie Lagasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee , Laura Mead
Dec 18, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 17, 2025

Everyone here was very nice and accommodating. They got us in immediately. Lee was very nice and helpful will be going back for future business. 10/10 would recommend this place to everyone. More

by Leandra.Steacy08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee, Laura Mead
Dec 18, 2025 -

NYE Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 16, 2025

Tried sneaking a $3500. 00 extended warranty into the financing after I clearly stated I was not interested in one. Also was supposed to contact me about having a spare key m More

by ryeatass
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Idk
Dec 16, 2025 -

NYE Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialcdjr@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 15, 2025

The staff was excellent. Friendliest dealership yet. Very prompt to answer questions and called personally to ask how my experience was. Will definitely be bringing my vehicl More

by sabercat0600
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Mead
Dec 16, 2025 -

NYE Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 15, 2025

I brought my Grand Cherokee in for a recall and a fix (check engine light was on). They updated the recall, diagnosed the problem with the check engine light, ordered the part and installed it all by end More

by vsgarlata27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 12, 2025

Pleasant and friendly staff. Work on vehicle was done quickly and efficiently without issue. Appreciate the staff More

by TJWrangler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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