NYE Chrysler Dodge Jeep Ram

tried to take us for $700 plus dollars for an issue that was clearly a warranty issue. and yes they did work on this vehicle twice. The tool that caused the problem was left by them. We will never go to was clearly a warranty issue. and yes they did work on this vehicle twice. The tool that caused the problem was left by them. We will never go to Nyes for any type of work. They don't deserve to have a dodge franchise. More

Lee and Mike were great to help with the process from beginning to the end to get into a new vehicle. beginning to the end to get into a new vehicle. More

Our salesman, Lee, was excellent and very responsive to our combination during the whole buying process from the first phone call to the final handing over the keys. our combination during the whole buying process from the first phone call to the final handing over the keys. More

car I went to purchase was SOLD days before. .. then miraculously UNsold a week later. Dealership did not offer any additional financial consideration. Salesman forgot to put on registration .. then miraculously UNsold a week later. Dealership did not offer any additional financial consideration. Salesman forgot to put on registration sticker when I picked up the car. My experience was "ok", nothing significantly bad, just frustrating. internet "specialist" is a JOKE!!! Very UNhelpful More

Took 3 visits to find the problem, and only after speaking with the Service Manager. speaking with the Service Manager. More

Used express lane, got me in quickly with excellent service and helped me change filters that needed to be changed. service and helped me change filters that needed to be changed. More

They got me in quick and took great care of my vehicle with great customer service. Very polite. with great customer service. Very polite. More

I was very pleased with the fact that I was able to get an appointment for NYS Inspection within an hour from when I called. At the same time I thought it was a red flag because I had called the Jeep deale an appointment for NYS Inspection within an hour from when I called. At the same time I thought it was a red flag because I had called the Jeep dealer in Hamilton and couldn't get an appointment until 2 weeks later. To me that indicated that Nye was not very busy. I kind of had a feeling that they would make sure to find something wrong with the vehicle even though everything in my opinion was working just fine. No warning lights and I had just put new tires on the vehicle. Sure enough they failed my inspection because if windshield wipers. I stated that they just had worked fine the day before when it rained. So they took a picture of the wipers and told me that there was some fraying going on at the top end of the wipers. The charge was going to be $31.78/wiper. I promptly advised them that I was not going to pay that amount for wipers and that I would go across the street to Walmart and have them installed. My trip to Walmart was very successful because I was able to purchase 2 wiper blades installed for $22.63. I told the nice young lady (Jennifer) that it was that very reason that I did not like doing business with them. I really don't blame the individuals that I received service from because I am pretty certain that they are following orders and that they did so with as much grace as possible. More

Except for a few glitches, our experience was pleasurable. The salesman, Lee was quite knowledgeable. pleasurable. The salesman, Lee was quite knowledgeable. More