NYE Chrysler Dodge Jeep Ram
Oneida, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Kyrie setup my appointment with ease! Jen got me all checked in! They were very nice & easy to talk to! I’ll be bringing my car back for some preventative maintenance in a few months as t Jen got me all checked in! They were very nice & easy to talk to! I’ll be bringing my car back for some preventative maintenance in a few months as they recommended! Best service experience ever! More
I’ve used other service departments but NYE was able to get me in sooner. I thought it was going to be much more costly but it was very reasonable. My car drives great again thanks to NYE!! Jen was a huge get me in sooner. I thought it was going to be much more costly but it was very reasonable. My car drives great again thanks to NYE!! Jen was a huge help! I tried to steal her to come work for me but she is loyal! More
The girls at NYE Chrysler service are great! They were able to get my daughter’s jeep in when it broke down! They were friendly, informative & get the job done! They were able to get my daughter’s jeep in when it broke down! They were friendly, informative & get the job done! More
Excellent service…. got me in and out….Jen was very helpful A+…….!!! Nye is the best got me in and out….Jen was very helpful A+…….!!! Nye is the best More
My husband brought my jeep in for an oil change & inspection last minute and the girls there were phenomenal! They got him in & out in a reasonable time. I wouldn’t trust any other dealer with my veh inspection last minute and the girls there were phenomenal! They got him in & out in a reasonable time. I wouldn’t trust any other dealer with my vehicle. Thank you NYE! More
Vehicle was serviced five times since December 2024 at the Nye dealership. Total cost was over $2,000. Each time released as repaired and driven less than 600 miles total in seven months. Vehicle had t the Nye dealership. Total cost was over $2,000. Each time released as repaired and driven less than 600 miles total in seven months. Vehicle had to be towed back to dealership twice during this time. Last service completed and vehicle picked up on July 23rd, 2025. Work completed was new PCM installed, battery replaced, and negative battery terminal replaced to ensure a good ground. Final statement on receipt “Installed new PCM per aftermarket instructions. Found multiple codes against app values. Cleared codes. Verified vehicle starts and no codes.” Vehicle driven home on July 23rd from Nye, 3 total miles. The next day vehicle driven 13 miles and placed in garage. Five minutes later the vehicle’s engine compartment was engulfed in flames. Luckily quick thinking allowed the vehicle to be pushed out saving the house. This happened less than 24 hours after and 20 miles after being received from Nye. Vehicle was a total loss. Fire department and two mechanics state it was an electrical fire on the left side of engine where the battery and grounding area is. Nye stated it was not their fault and will not take responsibility. More
They were friendly, professional & accommodating. Jen went out of her way to get us in when we were having an issue. She kept us informed during the entire process. They are busy as with so many busi Jen went out of her way to get us in when we were having an issue. She kept us informed during the entire process. They are busy as with so many businesses they are shortstaffed but it was worth the wait as everything is fixed and I’ll be back for preventative services she offered at a later time! Thanks for being kind! More
This dealership sold me a 2022 Durango, one day after leaving the lot, the passenger headlight fogged and has moisture in it. Called and they told too bad. The manufacturers warranty expired literally in leaving the lot, the passenger headlight fogged and has moisture in it. Called and they told too bad. The manufacturers warranty expired literally in May. I’m also work for a dealership and I know there are “ good faith” repairs in the biz and Nye did nothing. I should add this was my 4th and last vehicle with them. More
Was a mixup in communication. I made appt 10 days prior but was not on schedule. But service took my information and got my truck serviced for our return home following my mom’s p I made appt 10 days prior but was not on schedule. But service took my information and got my truck serviced for our return home following my mom’s passing in June. We’re treated like kings during our experience and my bill was less than anticipated Thank you More
I had my truck towed there on a Sunday. I called them first thing Monday to let them know why it was there and the woman that answered seemed annoyed to have to talk to me. I texted the num I called them first thing Monday to let them know why it was there and the woman that answered seemed annoyed to have to talk to me. I texted the number they contacted me on towards the end of the day and was told they are short staffed and will squeeze it in when they can. I waited until Wednesday afternoon to reach out again and got no response. I called on Thursday since the texting was getting nowhere and spoke with Jen I believe, she was great and kept me up to date on everything. I understand places are short staffed but when someone has an issue when out of town I feel like the least you can do is keep them up to date. More


