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NYE Chrysler Dodge Jeep Ram

Oneida, NY

Overview
Employees
Reviews
Vehicles
4.6
280 Reviews
At NYE Chrysler Dodge Jeep Ram, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, truck or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Dodge Durango, Jeep Grand Cherokee L, Gladiator, Ram 1500 and 1500 Classic. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile. Our showroom in Oneida is a quick drive from the surrounding Rome, Utica, Fayetteville, Cicero, and Gloversville areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep, or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
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1553 Upper Lenox Ave

Oneida, NY

13421

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Showing 280 reviews

March 14, 2024

Very friendly and efficient. They kept in contact with me throughout the process. I like getting texts and calls from service dept. More

by mscheue1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Metrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Trombley
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Mar 14, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 11, 2024

They were helpful and courteous while waiting for them to work on my vehicle. Service guys were great. And the cashier was kind and made fresh coffee to have while I waited. More

by wilkinsonsusieq1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 13, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 10, 2024

My experience was seamless and Joe was a pleasure to deal with. I purchased my last 7 vehicles from a different dealership and this was my first time going elsewhere. From, the first call, Joe was genuine wi More

by jim.prior
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Lydon
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Mar 13, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 09, 2024

Everyone was curtious and helpful,. I was offered coffee and service was excellent, I didn't have to wait an excessive length of time and the waiting area was comfortable. Thank you! I More

by felafes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Schirtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Metrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Geaslin, Andrew Trombley, Charlie WIlson, Madison Beckwith, Zach Wells, Jonathan Lugo
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Mar 13, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 09, 2024

Very slow service for a like change and tire rotation 1hr 30min. Also felt like they were just trying to sell me unnecessary add ons. More

by dmrobbins45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Trombley
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Mar 13, 2024 -

NYE Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 07, 2024

They were on top of thing got the job done. Very professional Stayed in contact and informed me on everything More

by Nstaring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Mar 07, 2024 -

NYE Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 07, 2024

Madison was great to work with! I was in a new vehicle within hours. Thank you Madison! More

by SLWOLFF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Beckwith
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Mar 13, 2024 -

NYE Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 06, 2024

Great service and friendly staff. They get me in right away and go above and beyond. More

by JCALVERT616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Geaslin, Andrew Trombley, Madison Beckwith
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Mar 06, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 04, 2024

Professional and friendly. They explained what was needed and why. Clayton was also helpful to me. More

by jsamson001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
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March 01, 2024

Excellent customer service was provided. The service tech was respectful and professional and service was completed promptly. More

by jillyrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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