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NYE Chrysler Dodge Jeep Ram
Oneida, NY
296 Reviews
At NYE Chrysler Dodge Jeep Ram, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, truck or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Dodge Durango, Jeep Grand Cherokee L, Gladiator, Ram 1500 and 1500 Classic. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile.
Our showroom in Oneida is a quick drive from the surrounding Rome, Utica, Fayetteville, Cicero, and Gloversville areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep, or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 296 reviews
October 27, 2024
I normally like my service there. This time, it was not a great experience. Too much upselling pressure, no tv or coffee available, there was an employee coughing the entire 2 hours I This time, it was not a great experience. Too much upselling pressure, no tv or coffee available, there was an employee coughing the entire 2 hours I was there. I couldn't wait to leave. More
by joanne.genesis
Verified CustomerEmployees Worked With
Julenna Nett
October 27, 2024
Very nice to work with also v ery knowledge in the options and discounts available options and discounts available More
by david.bullis523
October 27, 2024
Great customer service, friendly and work done at a good pace. We will always be bringing our Jeeps here for service. pace. We will always be bringing our Jeeps here for service. More
by shirley.ano
Employees Worked With
October 26, 2024
Nice people. Got a fantastic deal on tire rotation and synthetic oil change for $89. Clean facility Got a fantastic deal on tire rotation and synthetic oil change for $89. Clean facility More
by donna.jeselson
Employees Worked With
October 21, 2024
Excellent and prompt service. I was greeted professionally and courteously. Service was done quickly and I am quite pleased. I was greeted professionally and courteously. Service was done quickly and I am quite pleased. More
by chrishohn1380
October 18, 2024
Eric the front man is Great,he is kind and helpfull. Im 63 yrs old,a widow and I use a walker after having a hip replacement. I took my 21 Jeep Renagade in for a recall. They needed to take out both of Im 63 yrs old,a widow and I use a walker after having a hip replacement. I took my 21 Jeep Renagade in for a recall. They needed to take out both of the front seats to do the recall. When I got back in my Jeep the seats do not sit right and they never cleaned the carpet before replacing the seats !! The drivers seat is not able to raise up like it use to and the passenger seat is not in place right either !! Ive had a hard time getting to sit in the drivers seat to feel comfortable in it !!Before I could move the seat up and down as needed to beable yo see out the front of the Jeep and see the front end clearly not I can not ! More
by susieq19602003
Employees Worked With
Other Employees :
The cleaning lady was above and beyond very nice. She actually noticed there was no coffee And she made a pot of coffee for me,as I had about a 3 hour wait for my Jeep to get serviced for the recall.
October 18, 2024
NYE always keeps us informed with the progress of our repairs or warranty work we are having done repairs or warranty work we are having done More
by Bowzer
October 17, 2024
Excellent service appointment was set up timely and continual update calls were provided. All issues have seemed to be resolved. continual update calls were provided. All issues have seemed to be resolved. More
by jackremil
