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Nye Ford - Service Center

Oneida, NY

4.7
300 Reviews
Call Service Center (315) 693-3907

300 Reviews of Nye Ford - Service Center

Sort by
April 24, 2024

The problem was looked at. Then received a call that the truck would be covered under warranty. Very happy. More

by Rvandeusen44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

NYE Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 24, 2024

quick on time and reasonable what more can one ask for. I have been using them since I puchased the car. More

by Zigkrula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

NYE Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 23, 2024

I liked the service I received from NYE. They were efficient and they got the job done. More

by amy.mcconkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyrie LaGasse
Report | Print
Apr 23, 2024 -

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 21, 2024

trying to sell parts and items which were not part of inspection to my wife More

by dascalzo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michele LaRue
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Myers, Kyrie LaGasse, Jim Pritchard
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Apr 23, 2024 -

NYE Ford responded

"Dascalzo1" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 18, 2024

Always professional and have always taken care of my vehicles and will continue to do so More

by twlewin4121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyrie LaGasse, Jim Pritchard
Report | Print
Apr 19, 2024 -

NYE Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 16, 2024

Tire repair under warranty was great. You didn’t put enough air back in the tire when done though. Left it five pounds low. More

by theoldgaffer62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

NYE Ford responded

Thank you for taking the time to provide us with this feedback.

April 16, 2024

Excellent service , the 2 week wait period was inconvenient as I couldn’t use my vehicle during that time. More

by SCHULER525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

NYE Ford responded

We appreciate your feedback and are eager to better your return experience.

April 14, 2024

Your questionnaire is the most annoying part of the entire process. The actual service was great More

by juliedieh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyrie LaGasse
Report | Print
Apr 15, 2024 -

NYE Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 14, 2024

The customer service person was helpful and took the time to explain future services my car will need. More

by rtorrey43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
Report | Print
Apr 15, 2024 -

NYE Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 08, 2024

I work at a collision shop in Syracuse. Any time I need Ford Service, The NYE Ford staff has been the absolute best in the area. Not only do they get me in way sooner than any other deale More

by eastsyracuseny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Myers, Kyrie LaGasse, Jim Pritchard
Report | Print
Apr 09, 2024 -

NYE Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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