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Nye Ford - Service Center

Oneida, NY

4.7
299 Reviews
Call Service Center (315) 693-3907

299 Reviews of Nye Ford - Service Center

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February 17, 2024

It was a very stress free buying experience. My salesman was very knowledgeable and helpful. More

by TOADPLACE
Recommend Dealer
Yes
Employees Worked With
Jeff Socha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2024 -

NYE Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 14, 2024

The service department took my vehicle in and fixed it right the first time. Counter girls were great to deal with and the car was done when promised. This is why I keep coming back. More

by darrell11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Myers, Kyrie LaGasse, Jim Pritchard
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Feb 15, 2024 -

NYE Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 12, 2024

audio system was repaired but water leaking into back of explorer was not i the feel water will keep getting into that area and ACM out again this problem should be repaired buy ford not by me paying for it More

by ENEIDHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Myers, Kyrie LaGasse, Jim Pritchard
Report | Print
Feb 13, 2024 -

NYE Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 24, 2024

I recommend NYE Ford, work was well explained, Michele was reliable setting up my appointments and she educated me about my car. Very polite! More

by Powelltaverne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Pritchard
Report | Print
Jan 24, 2024 -

Powelltaverne responded

The work was well explained, Michele was reliable setting up my appointments and she educated me about my car. Very polite!

Jan 31, 2024 -

NYE Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 10, 2024

Great job by Jim and Kyrie. Helped me out with my Ranger. I will be coming back More

by davejoseph425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyrie LaGasse, Jim Pritchard
Report | Print
Jan 10, 2024 -

NYE Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 10, 2024

Awesome Service! The team at NYE ford service continues to impress us. Thanks for all your help. More

by Ekoester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyrie LaGasse, Jim Pritchard
Report | Print
Jan 11, 2024 -

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 20, 2023

Great service Jim! !! Everything was excellent and no issues at all. Thanks again for the excellent sevice. More

by BOSWELLJS64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Pritchard
Report | Print
Dec 27, 2023 -

NYE Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 17, 2023

I had no appointment but they took me right in and were very friendly. I couldn’t have asked for better service. Would definitely recommend anyone to go there! More

by bonbon44.br
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyrie LaGasse
Report | Print
Nov 17, 2023 -

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 09, 2023

The parts and service departments are staffed with knowledgeable and very courteous people. I've always had good experiences with both departments. More

by Bob Russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyrie LaGasse, Jim Pritchard
Report | Print
Nov 09, 2023 -

NYE Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 09, 2023

My experiences when having to visit for service are Always a pleasure-they are courteous and through. More

by mdonigan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Myers
Report | Print
Nov 09, 2023 -

NYE Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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