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Nye Ford - Service Center

Oneida, NY

4.6
112 Reviews

112 Reviews of Nye Ford - Service Center

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October 17, 2023

I had a very pleasant experience with this dealer service center. Techs are very knowledgeable. More

by Bdjacobs1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon, Lowell, Kevin, Rodney White
Oct 17, 2023 -

NYE Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 14, 2023

im a twenty year customer, i think that speaks volumes. never ever disappointed in all those years. More

by JIMICO6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kyrie, Rodney White
Oct 16, 2023 -

NYE Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 13, 2023

Nye always takes great care of me and my family! Friendly staff and easy to work with. I’m very happy with my service!! More

by rpushlar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney White
Oct 16, 2023 -

NYE Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 12, 2023

Prompt, reliable and courteous. Great service by NYE Ford. Always a returning customer. Thank you . More

by Kat13323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney White
Oct 12, 2023 -

NYE Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 12, 2023

In the last 9 years I've bought 2 new cars from Nye and I've always had them serviced at Nye. My 2019 Ford Explorer Sport with 21,000 miles broke down and I was told that they would not be able to work on More

by BILL-MCDADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rodney White
Oct 13, 2023 -

NYE Ford responded

Thank you for bringing this to our attention, Bill. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

October 11, 2023

Nye service dept. always gets the job done, but my only problem is their new phone system directs my call to the correct place and tells me I'm the next caller in line More

by baddogbubba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim P., Rodney White
Oct 12, 2023 -

NYE Ford responded

We appreciate your feedback and are eager to better your return experience.

October 10, 2023

Making the online appointment was super easy. The staff at Nye's called when my car was completed and had everything ready when I picked up my car. Super friendly staff. More

by TIMCOWAN30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney White
Oct 10, 2023 -

NYE Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 18, 2022

Great experience! ! Brought my 2021 Ford Bronco Big Bend in for service. Kyrie LaGasse at the service counter was amazing was very nice and informative. Was able to fit More

by Maxwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyrie LaGasse
February 26, 2022

Great service, ran into a problem and service department was able to fit me in, customer service excellent More

by Cspin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service desk
December 14, 2021

I have not had any response for my request for service on my windshield washer dispenser. When will I be scheduled for an appointment? More

by snowyowl
Recommend Dealer
Yes
Employees Worked With
N/A
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