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NYE Toyota

Oneida, NY

Overview
Employees
Reviews
Vehicles
4.7
788 Reviews
Thoughtful Amenities Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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1441 Genesee St.

Oneida, NY

13421

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Showing 788 reviews

May 10, 2024

Service Advisor C. J was helpful , but i had to return for further repair 1mhour later. The second time out so far, everything seems to be ok. More

by ALFSKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not refer to any of those people listed
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May 14, 2024 -

NYE Toyota responded

Thank you for taking the time to provide us with this feedback.

May 10, 2024

I am 84, and have had much experience with auto service people. Nye Toyota is the best ever. (Norman Dann -- Dorothy Willsey is my wife.) More

by DWILLSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Carangui
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May 14, 2024 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 09, 2024

Courtney was an amazing technical service person. She clearly communicated what the recall was, what the service tech will do and how long it will take. She right on point for everything. It was a pl More

by specky103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 08, 2024

It was fine. Waiting for a part - probably in about a month it will be I More

by SANDYSROUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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May 09, 2024 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 07, 2024

very knowledgeable. very helpful, service oriented. smooth process. Salesperson responsive, NO PRESSURE. vehicle is a lease. More

by brokenpadddle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel, Finance Lady(sorry)
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May 07, 2024 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 07, 2024

Easy to get along with! Made us feel comfortable with our purchase. A bit confusing when it came to optional add-ons, but overall helped to get us what we wanted. More

by kasgirl32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Carangui
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May 07, 2024 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 07, 2024

The service dept is by one b of the best I have ever had to deal with. Prof courteous and outstanding service More

by Ernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn s a nd c Brian Setvice
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May 09, 2024 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 06, 2024

I was very pleased with the gentleman I worked with in the service department - thank you More

by tflemma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
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May 07, 2024 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 06, 2024

Great service, just wished they would still store winter tires! Makes it hard on us older folks More

by paulardouglas256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
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May 07, 2024 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 06, 2024

We love our tech CJ. He alerted us to the tire sale in April at our last appt. He is always friendly and knowledgeable. He’s the best! More

by cathy.raymonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Bauer
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May 07, 2024 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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