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NYE Toyota

Oneida, NY

4.8
1,190 Reviews
Thoughtful Amenities Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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1441 Genesee St.

Oneida, NY

13421

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Showing 1,190 reviews

September 30, 2026

Polite kind and helpful They were able to get the deal sealed and got me into the vehicle the same day More

by GIUSTINOJUST
Recommend Dealer
Yes
Employees Worked With
Michaela Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michaela Kelly
September 28, 2026

Polite and quick service with explanations. Convenient to obtain services. Answers questions and concerns I have. More

by LINVINBRY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2026 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 27, 2026

Great service from Andrew. He was very attentive and very informative and taught me about the oil change entire rotation of my 2022 Toyota RAV4. More

by ROSEMARIESUROWIEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2026 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 26, 2026

Quick visit to Nye for first scheduled Toyota Care service. Was in and out in less than an hour. More

by ssss
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2026 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 26, 2026

I had oil change and tire rotation and a recall…. a couple of days later a car was backing up in front of me and my horn didn’t work…called and they said..oh…they didn’t reconnect it after replacing t More

by ASPADO1
Recommend Dealer
No
Employees Worked With
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2026 -

NYE Toyota responded

We apologize for the oversight with your horn after the recall service. We understand how inconvenient it must have been to make another trip. Please send your contact details to socialtoyota@nyeauto.com so our management can follow up with you. We strive for transparency and quality in our services.

September 26, 2026

The work was done on my Toyota tundra 2018. It was a recall Holly was very pleasant. The work was done on time and I was very happy with the service. Thank you. More

by GYNOMAN58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2026 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 25, 2026

Eric was wonderful, truly a great shopping experience. Will go back to him again, happy to own a new Toyota! More

by rachael725
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2026 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 24, 2026

Very pleasant to work with, no pressure, thorough, knowledgeable, friendly, understood what I was looking for and guided me through the process More

by thomasturo
Recommend Dealer
Yes
Employees Worked With
Holly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wojcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
mallory leggett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2026 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 24, 2026

Had an oil change, tire rotation, and front axle break service completed. All work was completed in a timely manner. More

by gmaison
Recommend Dealer
Yes
Sep 24, 2026 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 23, 2026

I have been taking my cars to Nye for service for many years and have always had excellent service. I also bought 2 Toyotas from NYE. More

by CDASCHER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2026 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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