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NYE Toyota

Oneida, NY

Overview
Employees
Reviews
Vehicles
4.7
709 Reviews
Thoughtful Amenities Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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1441 Genesee St.

Oneida, NY

13421

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Showing 709 reviews

February 23, 2024

Service is always prompt and efficient. No surprises with cost. Will always use this service for any significant repairs. More

by relewild230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
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February 22, 2024

Advisors I have worked with have been great. Very informative and knowledgeable. Work was competed in a timely manner or before estimated time frame. Comfortable and pleasant area to wait in More

by PZUPAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Bauer, Cortney
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Feb 22, 2024 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 22, 2024

I've never had a bad experience with Nye. Andy now I'm hopeful they will help me to buy out my lease. More

by fpass50
Recommend Dealer
Yes
Employees Worked With
I don't remember his name in service.
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Feb 22, 2024 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 21, 2024

Work done in timely manner. Windshield wipers over priced and I wasn’t informed there would be a ridiculous $20 labor charge for putting them on!!! I won’t make that mistake aga More

by jcahill6
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keegan
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Feb 22, 2024 -

NYE Toyota responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 19, 2024

Car was worked on right away. She explained what was done and went over paperwork with car status. More

by spickard89
Recommend Dealer
Yes
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Feb 20, 2024 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 17, 2024

They told me that they could not help me with a 2023 Tacoma I have been a loyal customer of Nye More

by Zarb1949
Recommend Dealer
Yes
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Feb 20, 2024 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 16, 2024

Mike was great! Took care of everything over the phone. Just went and picked it up. Also extremely knowledgeable about all aspects of the vehicle. Will definitely go More

by cbotting1
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Quercia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 16, 2024

Jeff Gifford and Tom Cole were so easy to work with. They were friendly and honest. I didn’t feel pressured at all! This is my second vehicle with Nye and definitely not my last More

by bmtall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Gifford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabrina in finance, Thomas Cole
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Feb 20, 2024 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 16, 2024

Always great service, and the best people I have dealt with. Will always give them my business. Thank you Nye More

by jfraser6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gifford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ in service
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Feb 16, 2024 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 14, 2024

NYE Toyota is honestly a 5 star place, they were really great to work with. I gave 4 stars more because my car shouldn’t be leaking transmission fluid when it’s brand new. More

by kgrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Hina
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Feb 14, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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