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NYE Toyota

Oneida, NY

4.7
709 Reviews
Thoughtful Amenities Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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1441 Genesee St.

Oneida, NY

13421

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Showing 709 reviews

January 20, 2024

Mistakes were made at every step of the process. From listening when I said several times that I was not going to trade in my car and still got it wrong, to my payment receipt showing the wrong amou More

by ALDERACRES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michaela Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Colvin
January 20, 2024

Courtney in service went the extra mile to take care of all my concerns on my Rav4. NYE just gained another customer. More

by cliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Jan 20, 2024 -

cliff responded

cliff Courtney in service went the extra mile to take care of all my concerns on my Rav4. NYE just gained another customer.

Jan 31, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

January 16, 2024

I am extremely pleased with my vehicle. Love all the features. And, Kevin and Jeff were able to provide me with the deal I wanted and the financing that was appropriate. Happy with the ou More

by broach28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Gifford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Carangui
January 14, 2024

Samuel Hersam was terrific! We were able to test drive the Toyota Corolla Cross Hybrid that I have been patiently waiting for almost a six months! Samuel was very helpful and kn More

by scanlonmissy4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Hersam
January 14, 2024

Helpful knowledgeable . Sadly vehicles are crazy y priced and rates insane . I used to the old days . More

by vmcclosk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Cole
January 13, 2024

Great to work with. Came in two months later and still remembered what truck I was looking for More

by dylanr695
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Quercia
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2024

Staff members were a pleasure to work with, friendly, honest, knowledgeable. When I plan on purchasing a car for my wife the first dealership we go to will be NYE Oneida. More

by ALDEN60
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Brockway
January 08, 2024

Mike was great to work with. We will be back when our next lease is up. More

by mnichols
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Quercia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 08, 2024

The process at NYE was a bit bumpy at first, but once I got to Tom everything was smooth. His approach is not they typical car sale experience. I never felt pressured, he was as transparent as possible, More

by thill34
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas Cole
Jan 09, 2024 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 07, 2024

It’s always a pleasure to work with NYE. Our lease end and new lease is always an easy, smooth process. I would recommend NYE to anyone looking for a fantastic dealership! More

by JLSSPITFIRE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Hersam
Jan 09, 2024 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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