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NYE Toyota - Service Center

Oneida, NY

4.8
152 Reviews

152 Reviews of NYE Toyota - Service Center

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February 10, 2024

yes very exe\ent service i would highly recamend the one[ida nye service dept that i have used threre yhat i have since i purchased my rave More

by ITSDCOWAN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
keegan hammon
Report | Print
Feb 13, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
February 10, 2024

Good service but feel that since the dealership was sold the prices are a little high. More

by lendon1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C J
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Feb 13, 2024 -

NYE Toyota responded

Thank you for taking the time to provide us with this feedback.

Helpful
February 09, 2024

Regular Service went smoothly. They also found a problem with a battery I had purchased there recently. The battery was replaced immediately. More

by GBERDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
holly johnson
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Feb 09, 2024 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Helpful
February 09, 2024

It's great. Been there for years.Will continue to go there. This is too much to ask. More

by natephilo51
Recommend Dealer
Yes
Employees Worked With
CJ
Report | Print
Feb 09, 2024 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
February 08, 2024

Always an excellent experience. CJ is a great customer service rep. Car was ready in a just jiff. More

by SUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
Report | Print
Feb 08, 2024 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Helpful
February 07, 2024

Service advisor was very helpful and polite with my appointment, explained the process and was accurate with the time More

by JKORP17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gifford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jadah Gann
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Feb 08, 2024 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
January 20, 2024

Courtney in service went the extra mile to take care of all my concerns on my Rav4. NYE just gained another customer. More

by cliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Report | Print
Jan 20, 2024 -

cliff responded

cliff Courtney in service went the extra mile to take care of all my concerns on my Rav4. NYE just gained another customer.

Jan 31, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
November 13, 2023

They were able to duplicate the false triggering of the ABS. The diagnosed the causes and the parts have been ordered. I'm grateful for their patience in dealing with this problem. More

by RPATOCONNOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
Report | Print
Nov 14, 2023 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
November 10, 2023

Everything was expected. We were treated with respect which is important. Only one suggestion which is not a deal breaker with me but could be for others. If working on an More

by carmond69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Tech
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Nov 10, 2023 -

NYE Toyota responded

We appreciate your feedback and are eager to better your return experience.

Helpful
November 09, 2023

Professional and courteous. Did not try to upsell me. Delivered service in a timely manner. More

by jcbeaudoin817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Nov 09, 2023 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Helpful
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