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NYE Toyota - Service Center

Oneida, NY

4.7
445 Reviews

445 Reviews of NYE Toyota - Service Center

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May 06, 2024

Excellent service at dealership. Staff friendly and prompt. Time appropriate in work and easy to schedule appointment. More

by YELLOWTIGER778
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gifford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Quercia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michaela Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoffrey Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Sardo, Thomas Cole, Kevin Carangui, Michele Ryan
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May 07, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 05, 2024

This is my third or fourth purchase at NYE - service is excellent too. Courteous and professional always More

by tammyburkhart49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I have not worked with this sales staff recently
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May 07, 2024 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 05, 2024

Service was prompt and professional . 10000 mile oil change and check up was quick and thorough More

by RSARTHUR77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
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May 07, 2024 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 05, 2024

I’ve been visiting this dealer for seven years and always been impressed with their work and customer service More

by sergioj64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Quercia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michaela Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 03, 2024

As a 20 year customer, purchasing and services I can always count on excellent quality and reliable services. CJ is my favorite go to guy. More

by JRSOST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Bauer
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May 03, 2024 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 03, 2024

Very Good service today Good communication and a very reasonable turn time. See you soon More

by WFHP2341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 07, 2024 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 02, 2024

Friendly courteous staff. Wait to get a new key fob was more than I expected. More

by Richard
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

NYE Toyota responded

We appreciate your feedback and are eager to better your return experience.

May 02, 2024

Had to return a for a second appointment as problem was not fixed the first time. Clean and professional atmosphere but VERY expensive. More

by nlorth1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department - Keegan ? - nice.
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May 03, 2024 -

NYE Toyota responded

Thank you for taking the time to provide us with this feedback.

May 01, 2024

Service advisor, excellent, prompt, on time, Great turn around time on service. Rate service experience Excellent! More

by SPORTSTER_HARLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor, he was excellent
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May 02, 2024 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 01, 2024

They're very accommodating, staff are welcoming. I placed a plastic bag on my driver's seat this time because the last time I was there there was grease on my seat. I got it off. This time there w More

by flowerwhichis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The man who checked me in was the only person I spoke with.
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May 02, 2024 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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