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NYE Volkswagen - Service Center
Rome, NY
175 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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175 Reviews of NYE Volkswagen - Service Center
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July 21, 2025
Great service and great customer service. Solved the issue with my car that another dealer couldn’t. Solved the issue with my car that another dealer couldn’t. More
by Wpeters1166
Verified Customer
July 17, 2025
Tina made it extremely easy to drop my car and obtain a loaner vehicle, and was very pleasant to chat with :) loaner vehicle, and was very pleasant to chat with :) More
by Jessicawashnis
Employees Worked With
July 04, 2025
The staff is always patient and goes over your options throughly. I would recommend this dealership over and over again . throughly. I would recommend this dealership over and over again . More
by mpret510
June 26, 2025
Tina and the Service team really saved me this week. I did not have an appointment and they squeezed me in. Got me back on the road. I will continue to drive to ROME for Service even with the Volkswa I did not have an appointment and they squeezed me in. Got me back on the road. I will continue to drive to ROME for Service even with the Volkswagon right around the corner for me in new Hartford. Thanks again. More
by justinciotti
June 22, 2025
Courteous and friendly. Tammy was very nice. Would recommend to friends and family for service needs. Tammy was very nice. Would recommend to friends and family for service needs. More
by mspooner
Employees Worked With
June 11, 2025
Very fast and efficient. Easy to schedule an appointment and the service advisors let you know what’s going on and what to expect Easy to schedule an appointment and the service advisors let you know what’s going on and what to expect More
by tevans820
Employees Worked With
June 06, 2025
Excellent Dealership. Everyone is friendly and courteous. No pressure buying experience. Service department is the best reason to purchase your next VW here. Knowledgeabl Everyone is friendly and courteous. No pressure buying experience. Service department is the best reason to purchase your next VW here. Knowledgeable caring service department. Will make sure you are satisfied or make it right. Tami did a excellent job explaining everything. Jon is always available if I have any concerns or questions, I know he will take care to make sure I'm satisfied. More
by Kstreeter0
June 05, 2025
Great dealership! The best customer service in sales, office staff and service department. That's why I do business with NYE Volswagen. The best customer service in sales, office staff and service department. That's why I do business with NYE Volswagen. More
by LOUMAR1954
Employees Worked With
June 02, 2025
Very friendly and helpful staff. They explained what was to be worked on my vehicle. They made suggestions and answered all my questions. They also checked on a kayak rack for me. They explained what was to be worked on my vehicle. They made suggestions and answered all my questions. They also checked on a kayak rack for me. More
by rdite
Employees Worked With
