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NYE Volkswagen - Service Center
Rome, NY
169 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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169 Reviews of NYE Volkswagen - Service Center
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October 13, 2024
Very friendly and professional staff. Quick response for service of my vehicle .Would recommend the service department. Quick response for service of my vehicle .Would recommend the service department. More
by WALLYDRIVER55
Verified CustomerEmployees Worked With
October 13, 2024
I took my car in to be looked at for being sluggish back in July and was recommended to have a new air filter and spark plugs. I got a new air filter. 3 months after the car does the same thing but with all in July and was recommended to have a new air filter and spark plugs. I got a new air filter. 3 months after the car does the same thing but with all sorts of codes. Opted to do spark plugs. The issue was a short in the fuel injector. Told it was not under warranty, cost almost 1k. Did some research and it was a recall from last year. Could have been taken care of July. Called VW just to make sure. Did not pay anything. I should not have had to look all that up as I was told it would have popped up on their computers. More
by cuddlyred
Employees Worked With
September 30, 2024
Quick, easy and friendly service. They were able to complete the recall while I was already there without having to return for a second appointment. They were able to complete the recall while I was already there without having to return for a second appointment. More
by Sarrabee
Employees Worked With
Other Employees :
Jim Guzzardo
September 28, 2024
I had excellent service at NYE VW. Tami was very helpful and that was much appreciated. Tami was very helpful and that was much appreciated. More
by C021957W
September 28, 2024
Service department is excellent. They have time and time again went above and beyond when I have required service. They have time and time again went above and beyond when I have required service. More
by geoff.welsh
Employees Worked With
September 25, 2024
All of the service reps were very friendly. A regular service turned into a transmission repair. Everyone was very accommodating and provided me with a nice loaner. I also appreciated the upda A regular service turned into a transmission repair. Everyone was very accommodating and provided me with a nice loaner. I also appreciated the updated emails and phone calls on the status of my vehicle. More
by rbush20
Employees Worked With
September 18, 2024
Excellent service! They kept me informed during the entire process. I would recommend their services. They kept me informed during the entire process. I would recommend their services. More
by Keena Belcastro
Employees Worked With
