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NYE Volkswagen - Service Center
Rome, NY
175 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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175 Reviews of NYE Volkswagen - Service Center
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September 30, 2024
Quick, easy and friendly service. They were able to complete the recall while I was already there without having to return for a second appointment. They were able to complete the recall while I was already there without having to return for a second appointment. More
by Sarrabee
Verified CustomerEmployees Worked With
Other Employees :
Jim Guzzardo
September 28, 2024
I had excellent service at NYE VW. Tami was very helpful and that was much appreciated. Tami was very helpful and that was much appreciated. More
by C021957W
September 28, 2024
Service department is excellent. They have time and time again went above and beyond when I have required service. They have time and time again went above and beyond when I have required service. More
by geoff.welsh
Employees Worked With
September 25, 2024
All of the service reps were very friendly. A regular service turned into a transmission repair. Everyone was very accommodating and provided me with a nice loaner. I also appreciated the upda A regular service turned into a transmission repair. Everyone was very accommodating and provided me with a nice loaner. I also appreciated the updated emails and phone calls on the status of my vehicle. More
by rbush20
Employees Worked With
September 18, 2024
Excellent service! They kept me informed during the entire process. I would recommend their services. They kept me informed during the entire process. I would recommend their services. More
by Keena Belcastro
Employees Worked With
September 15, 2024
I've been a customer this VW dealership for almost 20 years and 5 new vehicles, all of which I enjoyed having and driving! Even though it has changed ownership 3 time it has always been my choice, due to years and 5 new vehicles, all of which I enjoyed having and driving! Even though it has changed ownership 3 time it has always been my choice, due to the excellent service department and sales force! I look forward to doing more business in the future! More
by GBOYD90
September 14, 2024
Excellent service and great customer service. Very prompt and ready when they said! Would come back again! Very prompt and ready when they said! Would come back again! More
by SHARIBABY88
Employees Worked With
September 13, 2024
I was not very happy about the lack of communication between myself and the manager. I had to call all the time to find out what the status was on my vehicle. It was suppose to only take a week. It was between myself and the manager. I had to call all the time to find out what the status was on my vehicle. It was suppose to only take a week. It was there almost a month. Unacceptable. Not a happy customer. More
by pietrowskitammy
Employees Worked With
Scott in body shop
