Chris Pugh was my Client Advisor. He provided model customer service! I am VERY particular and a bit stubborn; Chris has stellar patience! He was very knowledgeable and helpful. He ensured that I received all of the features that I requested. Chris was very hospitable and addressed all of my concerns.Leon Yarborough was the Finance Manager for my appointment. I wasn't hassled or hustled. He was VERY swift and pleasant! I left Nalley Acura feeling special, productive, and pleased!
Gene Melton was the Sales & Finance manager who ensured the best Acura experience! I had a concern that required his executive decision-making. Not only did Chris and Gene address my concerns, they went above and beyond to meet my needs.
Charlie Barlow, Client Advisor was also very pleasant and assisted one of my friends with her Acura RDX Lease.
I'm not normally able to find the time to do a service review. Nalley Acura certainly earned this review! I was searching for an Acura RDX and all roads led me to Nalley Acura! This experience taught me that good-hearted people still exist. Also, they have the best snacks! I pray that God blesses these gentlemen and Nalley Acura to continue this kind of service and work.