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Nalley Acura
Marietta, GA
514 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 514 reviews
February 10, 2020
Great used car experience Everyone was professional and a pleasure to work with. Chris Pugh was great to work with! Price was competitive and they went above and beyond to make Everyone was professional and a pleasure to work with. Chris Pugh was great to work with! Price was competitive and they went above and beyond to make us a good deal. More
by RDF
Employees Worked With
Chris Pugh
February 06, 2020
Chris Pugh was outstanding! He was patient and understanding throughout the buying process. He ensured that I got what I was looking for in a car. Thanks Chris!! understanding throughout the buying process. He ensured that I got what I was looking for in a car. Thanks Chris!! More
by chrischin2007
Employees Worked With
Chris Pugh, Charles Wilson, Leon Yarborough
January 27, 2020
I had the pleasure of purchasing a 2008 Honda CRV for my daughter from Nalley Acura. We found the car online and were immediately contacted by Sales Rep Chris Pugh via email. We scheduled a meeting the ne daughter from Nalley Acura. We found the car online and were immediately contacted by Sales Rep Chris Pugh via email. We scheduled a meeting the next day, loved the car and came to an agreement. Chris was professional, made the experience fun and pleasant and we would highly recommend Chris and Nalley - they were fantastic! Phillip Sharp More
by Phillip Sharp
Employees Worked With
Kenmar(sp?) picked me up from home to take me to dealership to pickup my new car. He was so nice to do so and was a very nice value added service , Chris Pugh, Gene Melton, Leon Yarborough
January 22, 2020
I had a wonderful experience buying my car, I did not need to haggle any pricing. I told Chris what I want my payments to be and he did a wonderful job showing me what I needed depending on the model I w need to haggle any pricing. I told Chris what I want my payments to be and he did a wonderful job showing me what I needed depending on the model I wanted. Yes, I would recommend family and friends to come to Cyto Nalley Acura dealership. More
by Kim Stewart
Employees Worked With
Chris Pugh, Leon Yarborough
January 20, 2020
We were serious buyers. We went to this dealership to look at a 2017 Acura RDX 16k miles. We talked a little over prices after our test drive. But we didn’t settle on anything as we still had to see oth look at a 2017 Acura RDX 16k miles. We talked a little over prices after our test drive. But we didn’t settle on anything as we still had to see other options. The sales representative said my manager will probably want to speak to you to talk about the cars. She went the office came out and just said no that he didn’t want to talk to us. Given that was our first red flag that we were dealing with a xxxxx. After the negotiation started they did not want to compromise with us on anything. The only thing they were willing to knock off the final price was their OPTIONAL resistall. After we didn’t reach a mutual agreement then went to offer us another deal. “Same condition” only more miles. We reached an agreement over the phone because we clearly stated we had a LONG commute. They agreed on a price with us so we took the time to go check out this car they were offering. We saw the vehicle had scratches, one long scratch in the rear left side which was probably 20 inches, and more scratches around the car. The paint of the car was not as clear as the the first car we saw. The car also had a crunching noise on the brakes when going from park to drive. After the negotiation started the price went up the ONLY discount they gave us “749” because the trade in wasn’t in the condition they expected. We said we had agreed on a price if we drove back to check the vehicle PLUS this second vehicle they were offering yes was the same model, and more miles BUT was not in the same condition AT ALL. We said we would take it IF they fixed the breaks for us to test drive it and make sure it was fine. They gave us the 749 discount again, but said they would ONLY look at the brakes AFTER we signed. We told the sales representative we were not buying the car if the brakes were not looked at. The sales manager, Gene Melton, then come out to speak to us and said “who’s the buyer cause there’s three people here” all with a condescending attitude all prepotent. Said here’s the report this car was checked it got 8/10. I told him I understand that but we were told this car was in the same condition as the other one just more miles he cut me off and said “then do you want to buy the other one” again with the same attitude. I said I would like to but you’re not compromising with us. He cut me off again and said I am compromising with you I agreed on a price before even seeing your car which is not even worth a dollar. The sales representative was even shocked with his comment. Again only discount being 749. I replied to the dealer it might be worth a dollar but not to a private party. He said “I’d have to pay more to take to an auction that what your car is worth”. Then I decided to just walk out because I was not going to stand there and be disrespected in front of my son, my husband, and my mother by a xxxxx who in the first place did not appreciate my business because could not take a min to simply greet us the first time we went there. The money was not the problem AT ALL I was simply not going to OVERPAY or accept a car that could give me HUGE troubles. I was willing to buy as long as the brakes were looked at, but now I don’t want business with this place and wouldn’t recommend it to anyone when they dare disrespect potential customers like this. Complete waste of time. More
by Alondra
Employees Worked With
Gene Melton
January 11, 2020
What a pleasure working with Peter Watkins! He was so knowledgeable, professional and courteous and made the whole transaction of purchasing my new Acura seamless and enjoyable! The whole Nalley Acura Te knowledgeable, professional and courteous and made the whole transaction of purchasing my new Acura seamless and enjoyable! The whole Nalley Acura Team was awesome but especially Peter! More
by J. Yates
Employees Worked With
Charles Wilson, Leon Yarborough, Peter Watkins
January 03, 2020
Great and easy experiece Chris and the team at Nalley Acura made the experience of buying a new car quick and easy! I’ll definitely be giving them all of my business in the fu Chris and the team at Nalley Acura made the experience of buying a new car quick and easy! I’ll definitely be giving them all of my business in the future! More
by pworrell790
Employees Worked With
Chris Pugh, Charles Wilson
December 29, 2019
Great car buying experience. It took a while for me to get out of there, but very happy with the experience overall. Will definitely go back. get out of there, but very happy with the experience overall. Will definitely go back. More
by GTGrad
Employees Worked With
Chris Pugh, Leon Yarborough
December 28, 2019
Acura ILX Chris was a great servicer. My 2nd time buying a car from him. I will definitely be back again to buy my next car from Nalley Acura. Chris was a great servicer. My 2nd time buying a car from him. I will definitely be back again to buy my next car from Nalley Acura. More
by Bripatterson1
Employees Worked With
Chris Pugh
December 24, 2019
Great car +good service= good experience. Our sales person Chris Pugh was very knowledgeable about the car. My wife and I had just test drove a car near by and stopped by Nalley around 6:30 t Our sales person Chris Pugh was very knowledgeable about the car. My wife and I had just test drove a car near by and stopped by Nalley around 6:30 to look at an MDX. They close at 6, but still welcomed us in and took us on a test drive. They also worked with the pricing of the vehicle so we could mutually be happy with the sale. I have already recommended this dealership to a colleague who is also looking for a used MDX. More
by Blackalion
Employees Worked With
Chris Pugh, Charles Wilson
