Nalley Honda of Union City

Phillip was great to work with. He was very professional, friendly, and helpful. He and the Sales Manager Joe answered all my questions and went out of their way to make shopping and buying there at Nalley a friendly, and helpful. He and the Sales Manager Joe answered all my questions and went out of their way to make shopping and buying there at Nalley a great experience. Phillip took his time to show me all the features of the vehicle and gave me plenty of time to inspect it throughly. He was very patient throughout the entire process and I never felt any pressure. Best car buying experience I have ever had. Highly recommended. More

My experience with Nalley Honda was terrific. I shared with them the needs I had in a vehicle, the price point I was looking for, and that I was soliciting competitive bids. Nalley rised to the challenge with them the needs I had in a vehicle, the price point I was looking for, and that I was soliciting competitive bids. Nalley rised to the challenge and came through with the vehicle I was looking for and presented what I feel was a very good deal. All of the people I worked with from the internet sales team, to Thomas White II (in store sales person) and LeRoy Slater (GM) were extremely courteous, professional, personable and worked hard to make me a satisfied buyer. Nice showroom, and the service area is clean, well kept and up to date. Nice job by the entire team. I would highly recommend the team I worked with at Nalley Honda. More

purchased through an internet car buying service, Lauren provided timely info and compelling prices, Don handled the selection and the trade-in, and was very thorough in explaining decisions and pricing. I provided timely info and compelling prices, Don handled the selection and the trade-in, and was very thorough in explaining decisions and pricing. I've used their service department on my other Hondas, and have always had excellent experiences. More

Was treated very well by sales and management during purchase process and delivery of used car for my son as a new driver. Felt I got a great deal and without haggling. Roman and service department took purchase process and delivery of used car for my son as a new driver. Felt I got a great deal and without haggling. Roman and service department took care of all minor cosmetic and mechancial repairs even a week after I had taken delivery on car. They made everything right and earned my business for all future car purchases. More

Great all around. Would recommend to everyone. Got a 2012 Odyssey and wife and kids love it. We were in and out dealer with trade in and new car in less than 3 hours!!! Odyssey and wife and kids love it. We were in and out dealer with trade in and new car in less than 3 hours!!! More

Ms. Williams was the BOMB she work hard for me because i was a first time buyer ever she went beyond her duties to make sure i was secure in my month payments before i made the decison to purchase she cont was a first time buyer ever she went beyond her duties to make sure i was secure in my month payments before i made the decison to purchase she continue to call and inquiry on me thanks Ms. Barbara! More

Each time I come to this establishment, have always been welcomed from the very professional staff that you have hired to do work of various concerns for those who need help with their automobile(s). These welcomed from the very professional staff that you have hired to do work of various concerns for those who need help with their automobile(s). These employees go over and beyond the qualifications on their job description. This company has a very fine staff and I always am confident of the honesty that has been given to me through these many years with your company when assistance is needed. More

I can't begin to say enough great things about the experience I had at Nalley Honda. I was purchasing a car from across state lines and using financing through my credit union and everyone on the sta experience I had at Nalley Honda. I was purchasing a car from across state lines and using financing through my credit union and everyone on the staff went out of their way to ensure that I had a great experience. Carlos and Roman were both extremely professional and courteous. They represented the vehicle honestly and accurately. They went out of their way to make sure my credit union had all the information they needed. When I arrived on the lot to purchase the van, Carlos came out to greet me and show me the car. It had been thoroughly cleaned, filled with gas, and was ready to go. They had all the paperwork completed and it was just a matter of signing. All in all, I would recommend Roman, Carlos, and the rest of the used car staff at Nalley Honda to anyone. They beat the same price on the same van by almost $6,000 when compared to the prices I had seen in Birmingham. They were up front and honest about the vehicle. This is the first time I have bought a car and didn't feel like I was getting ripped off or taken advantage of. Thanks to Carlos and Roman for making this my best car buying experience ever. More

Ms. Barbara Williams was very personable and friendly. She catered to my personal needs and lifestyle. She was very patient, professional and knowledgeable. She took a sincere personal interest in me and She catered to my personal needs and lifestyle. She was very patient, professional and knowledgeable. She took a sincere personal interest in me and my needs. I felt very comfortable and safe. I knew after speaking with Ms. Williams I had definitely made the right choice. Mr. Hayden was also very friendly and so was my service advisor Marty. But Ms. Williams really made my day a whole lot brighter :) I will definitely refer all my friends to Nalley Honda because overall the customer service gets a 5 star rating from me. Be blessed :) More

This was no first visit to this dealership and I ended up buying. Barbara and the other staff were very professional in their handling of the deal. Each of us had a respect for our positions during negotiati buying. Barbara and the other staff were very professional in their handling of the deal. Each of us had a respect for our positions during negotiations. The dealership had good inventory and was very clean. Everyone was very eager to help even though the deal went past closing on a Sunday evening. More