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Nalley Hyundai
Lithonia, GA
615 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 615 reviews
January 22, 2025
The service department and the mechanics are the worst. I’ve been to this dealership for 2 different problems and both times they weren’t able to fix it. This past time they said they could find the issue I’ve been to this dealership for 2 different problems and both times they weren’t able to fix it. This past time they said they could find the issue after having the car for 2 months. I went and picked it up and within 20 minutes it started doing the same things I brought it to the shop for. More
by Khilet
Employees Worked With
Joseph
January 19, 2025
I was very pleased and satisfied with the work on my car and the professionalism of the service department. Brent did a great job addressing my concerns. and the professionalism of the service department. Brent did a great job addressing my concerns. More
by Shanita Buckley
Employees Worked With
Brent
January 17, 2025
Horrible customer service, they like to take advantage of younger people, specially first time car buyers. Pressure you into signing documents without explaining anything or giving you time, often giving the younger people, specially first time car buyers. Pressure you into signing documents without explaining anything or giving you time, often giving the wrong information More
by Rodrigo
Employees Worked With
Marcus Mcdonald
July 30, 2023
Just bought my second palisade from here. Ahkeel, Sean and Anthony are fantastic and always make sure I get a great deal and get the best customer service!!! Love my palisade XRT sports pa Ahkeel, Sean and Anthony are fantastic and always make sure I get a great deal and get the best customer service!!! Love my palisade XRT sports package!!! If you’re looking for a Hyundai don’t buy from anyone but Nalley!! Great job Nalley Hyundai team (again 😊) More
by paige.p.celis
Employees Worked With
Sean McCray, Ahkeel Jones, Anthony Albury
May 08, 2023
Brent Gordon and Joseph Strong were very good, great customer service. I take my car there all the time and do not have any issues. Keep up the Great Work Gentleman! customer service. I take my car there all the time and do not have any issues. Keep up the Great Work Gentleman! More
by whitfieldmelissa
Employees Worked With
Brent Gordon and Joseph Strong
September 29, 2022
I sent my car to Nalley Hyundai for a warranty fuel injection issue on 09/12/2022. I have called more than 25 times for an update on my vehicle and haven't received a call back on any type of status. I injection issue on 09/12/2022. I have called more than 25 times for an update on my vehicle and haven't received a call back on any type of status. I gave them some grace because of workforce issues but at this point i'm frustrated, upset and disappointed in how i've been treated. I have sent text messages, emails, calls and left NUMEROUS messages and haven't gotten any response and when I call Anthony the GM or Mo Berry the Service Manager I get " they are busy"..it has been 17 days and it is EXTREMELY hard for me to believe that anyone is that busy that I can't get a simple return call. I cannot speak about the sales department but the service department is subpar at best. I'll give another update in a few days. More
by maricachisolm
Employees Worked With
Mo Berry , Anthony Albury
